Operations and Admin Support

Overview:

As an Operations & Admin Support, you will be responsible to support a wide range of sales tasks with a key focus on Administration and Office Management matter, Purchasing/ Procurement, Customer service, client satisfaction, Projects documentation, Service delivery and to support Operations Center across APAC region.

Main Responsibilities include:

• Provide local office administrative support to assist with Human Resources, Office Management.
• Assist the HR team to effectively manage local team administration matters which includes:
  
• New hire Onboarding.
• BluOcean Uniforms and Laptop tracking.
• Local offices leasing administration and maintain updated record
• Employee related Administration: Petty cash, Employees Flight and Accommodation Booking, Travel insurance, Travel / Business Visa ; Team Outing and Team coordination for any activity and welcome meals.
• Assist the operations team generate reports, follow up invoices, documentation management, and service ticket coordination;
• Support Purchasing team, Pricing and Negotiation, Logistics, Import and Export, RMA (Return Merchandise Authorization) Process.
• Support Invoicing, and E-way Bill Management.
• Support service team, follow-up on service ticket status and case troubleshooting coordination.
• Support the project team to draft weekly reports, drawings, project coordination, and project documents.
• Provide general assistance to the executive team.
• Proactively help solve problems and build the business.
• Working with other team members to increase value​.

Requirements:

• Great coordination, organization, and paperwork management skills.
• Strong communication skills and able to work closely with different team members.
• Proactive problem solver.
• Quick learner
• Detail oriented.
• Result oriented.
• Proficiency both written & oral in English. Other languages is an advantage.
• Basic knowledge with AutoCAD, Bluebeam, and BIM 3D drawing is an added advantage [not mandatory]