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42 BiofuelCircle Jobs
Implementation Consultant
BiofuelCircle
posted 27d ago
Job Role Insights
Job Description
- Train users on platform features and capabilities through classroom, online, and one-on-one sessions.
- Configure and model user business operations on the platform to align with their requirements.
- Create training materials like presentations, documents, and how-to videos.
- Support users in integrating the platform into their daily operations.
- Monitor platform usage and provide guidance on handling various business scenarios.
- Offer innovative workarounds or solutions to resolve user issues.
- Gather and provide feedback to Product Managers on functional gaps and business requirements.
- Work with cross-functional teams to ensure smooth implementation and user satisfaction.
- Experience: Up to 4 years in an application support or SaaS product implementation role.
- Skills:
- Strong listening and problem-solving abilities.
- Effective communication and presentation skills for explaining platform functionalities.
- Comfortable conducting hands-on training sessions and creating user-friendly documentation.
- Knowledge of B2B, Supply Chain Management/Operations processes.
- Traits:
- Proactive and accountable with strong follow-through.
- Ability to work with remote teams and adapt to shifts or travel requirements.
Employment Type: Full Time, Permanent
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