Upload Button Icon Add office photos
filter salaries All Filters

8 Bigfix Jobs

Recovery Executive (Voice Process)

0-1 years

Chennai, Arumbakkam

Recovery Executive (Voice Process)

Bigfix

posted 17d ago

Job Role Insights

Flexible timing

Job Description

Make outbound calls to customers to inform them about the need for device recovery. Coordinate with customers to set up convenient dates and times for device recovery. Address any questions or concerns raised by customers during follow-up interactions.Responsibilities:

Outbound Calling: Initiate outbound calls to customers to inform them about the need for device recovery due to various reasons such as maintenance, upgrades, or security issues.
Scheduling Recovery: Coordinate with customers to schedule convenient dates and times for device recovery, considering their availability and preferences.
Addressing Customer Concerns: Actively listen to customer inquiries and concerns, providing clear and concise explanations. Address any issues or doubts related to the recovery process, data security, and potential downtime.
Follow-up: Maintain regular follow-up with customers to ensure timely and efficient recovery. Provide updates on the status of the recovery process and address any additional questions or concerns.
Documentation: Accurately document all customer interactions, including scheduled recovery dates, times, and any specific instructions.

Strong verbal communication skills in Hindi, Telugu, Kannada.

Ability to handle objections and convince customers effectively.

Prior experience in a voice process or telecalling role is preferred but not mandatory.


Employment Type: Full Time, Permanent

Read full job description

What people at Bigfix are saying

What Bigfix employees are saying about work life

based on 4 employees
67%
67%
50%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Bigfix Benefits

Job Training
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home +6 more
View more benefits

Compare Bigfix with

Shapoorji Pallonji Group

4.2
Compare

Jindal Steel and Power

4.0
Compare

TCE

3.8
Compare

TechnipFMC

4.0
Compare

Schlumberger

4.0
Compare

Bhushan Power & Steel

4.0
Compare

Apco Infratech

3.8
Compare

JSW Group

4.0
Compare

Vertiv

4.0
Compare

SHYAM METALICS AND ENERGY

3.6
Compare

Toyo Engineering

3.9
Compare

Cairn Energy

4.0
Compare

Petrofac

4.4
Compare

Doosan Power Systems

4.2
Compare

Rashmi Group

3.8
Compare

Wood Group

3.7
Compare

Raychem RPG

3.9
Compare

Chennai Radha Engineering Works

4.0
Compare

Aker Solutions

4.0
Compare

Samsung E&A

4.1
Compare

Similar Jobs for you

Voice Process at Callflex Corporation

Pune

0-5 Yrs

₹ 1-3 LPA

Voice Process at Callflex Corporation

Navi Mumbai, Thane + 1

0-4 Yrs

₹ 1.25-2 LPA

Voice Process at Astute Corporate Services

Pune

0-2 Yrs

₹ 1.25-2 LPA

Voice Process at Callflex Corporation

Pune

0-4 Yrs

₹ 1.25-2 LPA

Voice Process Executive at Hexaware Technologies

Navi Mumbai

1-4 Yrs

₹ 1-2.75 LPA

Recovery Executive at Structwel Designers and Consultants Pvt. Ltd.

Bangalore / Bengaluru

0-2 Yrs

₹ 1-4 LPA

Recovery Executive at Thwedes India

New Delhi

1-3 Yrs

₹ 2-3 LPA

Inside Sales Executive at Oben Electric Vehicles

New Delhi, Pune + 1

1-6 Yrs

₹ 1-3.5 LPA

Processing Executive at Augtech Nextwealth It Services

Durg, Bhilai Nagar

0-1 Yrs

₹ 0.5-1.25 LPA

Voice Process at Callflex Corporation

Navi Mumbai, Thane + 1

0-4 Yrs

₹ 1.25-3.75 LPA

Bigfix Chennai Office Locations

View all
Chennai Office
2/22A, Mangali Nagar, Arumbakkam, Chennai, Tamil Nadu 600106, India Chennai
View on map
Chennai Office
2/22A, Mangali Nagar 2nd St, Gandhi Nagar, Arumbakkam, Chennai, Tamil Nadu 600106, India Chennai
View on map

Recovery Executive (Voice Process)

0-1 Yrs

Chennai, Arumbakkam

17d ago·via naukri.com

Growth Executive

0-1 Yrs

Chennai, Arumbakkam

4d ago·via naukri.com

Business Development Executive Division/Department: Operations

1-6 Yrs

Chennai

2mon ago·via naukri.com

Digital Marketing Executive

1-3 Yrs

Chennai

2mon ago·via naukri.com

Claims Executive Division/Department: Operations

1-3 Yrs

Chennai

2mon ago·via naukri.com

Distribution Manager Division/Department: Operations

4-9 Yrs

Chennai

2mon ago·via naukri.com

Data Analyst Division/Department: Operations

1-3 Yrs

Chennai

2mon ago·via naukri.com
write
Share an Interview