174 Bharti Airtel Jobs
Territory Sales Manager
Bharti Airtel
posted 1mon ago
Flexible timing
Key skills for the job
Function: DTH
What you will do:
Functional Responsibilities
• Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory.
• Ensure availability of recharge so that existing customers are adequately serviced
• Understand the market demographics and drive sales strategy according to customer segments
• Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets
• Ensure brand visibility through organized merchandising activities
• Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
• Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes
• Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required.
• Plan field visits to gather & analyze competitor data on quality of services provided
• Ensure maintenance of adequate inventory level of installation equipment for contingencies
• Upselling of products and service packs to customers Organizational Responsibilities
• Effectively engage in partner appointment & partner management and control attrition & ROI
• Fostering the relationship with sales & service distributors in the assigned territory
• Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives
• Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance
• Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE)
What you need to have:
Skills
• Analytical skills
• Consultation, facilitation, negotiation and selling skills
• Enterprising & Entrepreneurial skills
• Leadership and people management skills
• Basic computer literacy MS Office: Excel, Outlook
• Appropriate management of escalations
• Ensure timely resolutions of issues
• Partner management skills
• Upselling skills Attributes
• Ability to ensure excellence in execution
• Ability to collaborate and work with large teams
• Problem Solving ability
Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the Serve to Sell” to enhance business for DTH
Employment Type: Full Time, Permanent
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This is the only Organisation where growth, Family Care, everything is Supportive and good work culture.Totally Excel base Company.
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Read 1.2k reviews1-6 Yrs
₹ 3 - 5.5L/yr
Chandigarh, Ambala, Karnal