Senior HR Operations Executive

Job Summary:

We are seeking a dedicated and detail-oriented HR Executive to join our team. The ideal candidate will play a pivotal role in managing key HR functions, including Background Verification (BGV), preboarding, onboarding, medical insurance, employee query management, and HRMS administration. You will ensure smooth employee lifecycle management and foster a positive employee experience by maintaining accurate documentation and handling HR operations efficiently.

Key Responsibilities:

1. Background Verification (BGV):

• Conduct and coordinate the employee background verification process.
• Follow up with candidates and vendors to ensure timely completion of BGV.

2. Preboarding and Onboarding:

• Facilitate preboarding activities such as document collection and verification.
• Plan and execute a seamless onboarding process, including induction sessions and orientation programs.
• Ensure all new hires have access to required systems and resources

3. Medical Insurance Administration:

• Manage employee medical insurance enrollment, deletions, and updates.
• Address employee queries related to medical insurance policies and claims.

4. Employee Query Management:

• Act as the first point of contact for employee queries and provide timely resolutions.
• Maintain a database of frequently asked questions and solutions for efficient query handling

5. HRMS Management & Employee Data and Documentation

• Maintain and update employee data in the HRMS system
• Maintain accurate and up-to-date employee records, including personal files and digital documentation
• Ensure compliance with statutory and organizational requirements for record-keeping

Key Skills and Competencies:

• Technical Skills: Proficiency in HRMS tools, Microsoft Office (Excel, Word, PowerPoint).
• Communication Skills: Strong written and verbal communication.
• Attention to Detail: Accuracy in maintaining employee data and records.
• Interpersonal Skills: Ability to build rapport with employees and address their concerns effectively.
• Time Management: Ability to handle multiple tasks and meet deadlines.
• Problem-Solving: Proactive in identifying and resolving issues efficiently.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field.
• Prior experience in HR operations, preboarding/onboarding, or employee lifecycle management.