Deputy Manager - Microfinance

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"
To direct, control and supervise the support services at branch level to facilitate its success. Ensure free flow of communication and efficient use of resources throughout branches and play vital role for sourcing properties, handover to business, ensuring smooth functioning of day-to-day operations at branches including branches opening, security, housekeeping, employee welfare and smooth flow of other amenities. Essentially looking after implementation of necessary measures and policies at branch level in different capacities for administration and cost control to do its work.    

Duties and Responsibilities  
3.  PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
ï± Infrastructure
 Property Sourcing
 Documentation- Legal Report & Lease Deed
 Landlord Scope of Works
 Furnishing Works
 Handover to Business
ï± General Administration
 Branch Maintenance
 Workstation Allocation
 General Stationery Procurement and Issuance
 Branches Petty Cash
ï± Vendor Management
 Identification of suitable vendors
 Fetching Quotes and negotiations
 Vendor Code Creation
 Annual Maintenance Contracts
 Service Level Agreements
ï± Facilities Management
 Monitoring House Keeping Services
 Serving Month end snacks
 Deployment of Coffee Day Machine & Micro Oven as per metrics
ï± Repair & Maintenance
 Furniture & Equipment Repairs
 Periodic General Services for critical equipment
ï± Security Management
 Deployment of Security Guards
 Monitoring CCTV & IAS
ï± People Management
ï± Team Orientation & Team Development

4.  MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

 Seat Shortage Issues

 Employee Parking issues- Insufficient Parking Space and Improper Parking

 Customer Parking issues & Police Complaints

 Customer nuisance & easy access to working areas

 Vendor Support on Critical Equipment failure & resolutions

 Landlords GST rental payments

 Vendor Bill Payments- Huge delay in payments & abrupt blockage of vendor codes by PE team

 No proper communication from HO on vendor payments and Purchase Order Generations

 Petty Cash Reimbursements

 IT Team Support on branch network & printer issues

 Labour officials visits & legal notices

 Electricity failure & complaints

 Courier dispatch, delay in delivery & non-delivery issues

5.  DECISIONS
(Key decisions taken by job holder at his/her end)

 Suitable New Properties identification, shortlist and recommend

 New Property Layout Modifications

 Additional furnishing works at new sites

 Additional Seats creation in existing premises

 Local Purchase using petty cash

 Electricity charges payment through landlords

 Housekeeping & Security manpower replacements & work schedule

 Housekeeping & Security Agencies Changing

 Non-PO Repair & Maintenance works through petty cash

 Branches requirements indent raising to concern teams / SPOC

 General Stationery Procurement through work store

 Local Vendor Identification and finalization

 Branches Closure & Open during emergency

 Branches Floor Access restriction to employees, third parties and customers

 Parking space allotment

 Asset Transfer to other locations and scrapping

 Shredding unwanted documents from branches

6.  INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work 

 Need to address Branch Emp    

Required Qualifications and Experience  
Educational Qualifications
a) Qualifications
Master of Business Administration (or) Master of Commerce (or) Master Of Arts (or) Master of Public Administration (or) Commerce Graduate (or) Arts Graduate

b) Work Experience
Minimum 5 Years of Experience