Assistant Manager - PLCS - Growth

Job Purpose This position is open with Bajaj Finance ltd.

Duties and Responsibilities -

Track and improve key performance indicators such as query resolution time, repeat queries etc

Liaise with sales team & IT team to ensure reduction of sales queries and bottle necksBuild various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams

To liaise with IT team, Ops and other team to ensure early resolution of sales querySupport regular and adhoc data analysis on business metrices

Plan and execute time bounded projects on Geo expansion

Liase with internal teams such Admin, IT, HR for launch of new branches

Track and monitor productivity of branches under Geo-expansion

Work on delivering critical business projects as assigned from time to time. Provide relevant data points for Management reporting

Required Qualifications and Experience - Graduate/ Post Graduate With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage. Excellent communication skills. Exceptionally high motivational levels and needs to be a self-starter