Front Office Associate

Roles and Responsibilities

• Process all guest check-ins & check-outs verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Process all payment types,paid-outs, and charges.Count and secure bank at beginning and end of shift.
• Notify Loss Prevention/Security of any guest or member reports of theft.
• Develop/maintain positive working relationships; support team to reach common goals;
• Listen and respond appropriately to members concerns
• Follow club policies and procedures; report accidents, injuries, and unsafe work
  conditions to manager.
• Ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect club assets.
• Welcome and acknowledge guests & members anticipate and address members service needs; assist individuals with disabilities; thank members with genuine appreciation.
• Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Desired Candidate Profile

• Should be a pleasant personality, an Enthusiastic & Energetic
• Should have good verbal & written communication and Interpersonal Skills
• Knowledge of Billing & MS OFFICE software will be preferred
• Willing to work on rotational shifts.

Note :- Interested candidates can contact HR - 7506711905