Process Associate

Role & responsibilities

Based on the educational backgrounds responsibilities will be assigned :

• Register patients and collect demographic and insurance information.
• Verify patient insurance eligibility and benefits.
• Review medical records and translate diagnoses, procedures, and services into standardized codes (ICD, CPT, HCPCS)
• Work with healthcare providers to clarify documentation.
• Review and reconcile patient accounts.
• Monitor and manage outstanding patient and insurance accounts.
• Review and process insurance claims.
• Analyze financial performance and identify areas for improvement.

Preferred candidate profile

Good English proficiency

Computer and MS office Proficiency

Logical and Analytical Skills

Any Graduate/Post - graduate/Equivalent Diploma

0-3 years of Experience

Available Shifts

11.30 AM to 9.00 PM

1.30 PM to 11 OM

2.30 PM to 12 AM

5.00 PM to 3.00 AM

6.00 PM to 4.00 AM

Perks and benefits

5 Days Working Week

Training and Confirmation Bonus

Anniversary Bonus

Monthly and Yearly Incentives

Role: Customer Service

Industry Type: Analytics / KPO / Research

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Diploma in Any Specialization, Any Graduate

PG: Any Postgraduate

Doctorate: Any Doctorate

Company Website - www.ifedora.com