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19 Axis Ad Print Media (India) Jobs

Manager - Operations (DRC)

4-9 years

Mumbai

1 vacancy

Manager - Operations (DRC)

Axis Ad Print Media (India)

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

  • Resources recruitment (Recruits, selects, hires) asper Project requirement.
  • Forecasting caller requirement for the upcomingproject
  • Train and evaluate callers and other supervisor.
  • A Team player and who has handled a min of 200 - 250 telecallers.
  • A person who has handled inbound/ outbound processes
  • Preferably handled a Survey based process
  • Well versed with the Dialler/ CRM Strategies.
  • Regularly analyze quality data and suggest actionsbased on collected data.
  • Maintain all documentation related Data Research team.
  • Good knowledge of Excel and Presentation
  • Great interpersonal and communication skills
  • Thorough knowledge of methodologies of calling, productivity,training, and quality.
  • Make sure that DRC team meet companys goals and providesufficient support to achieve wise productivity.
  • Address and resolve employee Dissatisfaction and staff Attrition.
  • Give suggestions in questionnaire to project team for betterresearch findings.
  • Able to create a healthy workplace environment and Workplace culture.
  • Flexible in working hours (Extensionof shifts as per work requirement / Weekend working if required)
  • Candidates should be adaptive to Disciplined work culture.




    Requirements
    • Achieving daily audit targets
    • Achieving daily Feedback Targets
    • Good in regional language
    • Flexible in working hours (Extensionof shifts as per work requirement / Weekend working if required)
    • Excellent organizational skills.
    • Good conflict resolution.
    • Proven leadership skills.
    • Great decision-making skills.
    • Strong attention to detail.
    • Adept at budgeting and forecasting.
    • Ability to transform data into actionable, strategic decisions.

      Benefits
      • Competitivesalary and benefits package.
      • Opportunityto work in a dynamic and growing company.
      • Makea significant contribution to the companys success.
      • Stayup-to-date on the latest industry trends and best practices.



        ","Job_Type":"Full time" , "Job_Opening_Name":"Manager - Operations (DRC)" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"400008" , "id":"92556000003831086" , "Publish":true , "Date_Opened":"2024-08-26" , "Keep_on_Career_Site":false}]

Employment Type: Full Time, Permanent

Read full job description

What people at Axis Ad Print Media (India) are saying

What Axis Ad Print Media (India) employees are saying about work life

based on 4 employees
50%
100%
67%
100%
Flexible timing
Monday to Saturday
Within country
Day Shift
View more insights

Axis Ad Print Media (India) Benefits

Soft Skill Training
Gymnasium
Health Insurance
Job Training
Free Transport
Child care +6 more
View more benefits

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