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AXA Business Services

Compare

3.9

based on 1.4k Reviews

79 AXA Business Services Jobs

Analyst, Claims

AXA Business Services Pvt Ltd

3.9

based on 1.4k Reviews

1-3 years

Gurgaon / Gurugram

1 vacancy

Analyst, Claims

AXA Business Services

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Customer Service French Language Claims Adjudication Medical Underwriting PowerPoint

+ 3 more

Job Description

As a Claims Analyst, you ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of businesses. The emphasis of your job is on reviewing claims filled by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies. It also entails maintaining updated records and preparing required documentation.

DISCOVER your opportunity

What will your essential responsibilities include

Ensure eligibility for claims is reasonable and correct by analyzing claims and supporting documentation.

Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details etc. in Legacy as well as new environment called Global Claim System (GCS).

Collect accurate information and documents to proceed with a claim.

Liaising with Claim handlers onshore, brokers and underwriters.

Manage all administration aspects of the claim.

Adhere to legal requirements, industry regulations and customer quality standards set by the company.

Ensuring good customer service for the client

You will report to the Deputy Manager, Claims.

We re looking for someone who has these abilities and skills:

Required Skills and Abilities:

Graduate/Postgraduate in any discipline, preferably insurance.

Managing assigned claims across multiple jurisdictions and being involved in all phases of a claim life cycle, including investigation, evaluating damages, establishing claim resolution strategy and claim closure.

Coordinating and managing communication with internal and external stakeholders (i.e., brokers, vendors, underwriting, credit control) to ensure highest level of customer service.

Exhibiting and promoting excellent customer service skills.

Complying with claim handling guidelines and principles.

Manage claims portfolio and look to become domain expert on various lines of business and have good understanding of the product to drive better claims outcome, driving excellent service.

Ensuring that claim files are properly documented to reflect key information, activities, and decisions.

Constantly elaborating existing processes and looking for improvement opportunities. Getting involved in testing and sharing results.

Required Skills and Abilities:

French Linguist.

Excellent communication / interpersonal / analytical skills.

Detail Oriented.

Proficient in MS Excel, MS Word, MS PowerPoint.

Problem-solving attitude, great work organization skills.

Should be able to adhere to established processes and procedures.

Should have a pronounced focus on customer service and the ability to prioritize their workload in a methodical manner.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it.

HowBy combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It s about helping one another and our business to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter

Learn more at axaxl.com / about-us / inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Our Pillars:

Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.