Strategic Renewal Executive

Position Overview

The Renewals Executive is responsible for driving, forecasting, and ensuring the closure of renewal s . T his role focus es on the identification and mitigation of renewal churn risk and ensure s the delivery of irresistible c ustomer e xperiences. As a Renewal Executive, you will engage with customers ensuring high retention rates and customer satisfaction. This role focuses on fostering strong relationships with customers, addressing their needs, and guiding them through the renewal process. Working closely with Customer Success and Sales teams, the Renewal Executive also help in identifying opportunities for contract extensions, upsells, and cross-sells, while maintaining a high level of customer satisfaction.

Responsibilities

Minimum Qualifications

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