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Senior Content Specialist
Autodesk
posted 6d ago
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Flexible timing
Key skills for the job
Job Description
Job Requisition ID #
Position Overview
The Senior Content Specialist is a tech-savvy and customer-focused professional with exceptional content and project management skills. This role demands accountability, a solutions-oriented mindset to identify root causes beyond symptoms, and the ability to provide data-driven insights and recommendations. The ideal candidate will work collaboratively with globally dispersed teams to create and optimize content that enhances Autodesk s customer experience.
Responsibilities
- Knowledgebase Program Administration
- Capture meeting notes and prepare key information for cascading to relevant stakeholders
- Follow up on action items, pull operational KPIs, and maintain enablement materials to support contributors in creating high-quality technical content
- Article Optimization
- Edit existing articles, create new content, and oversee article reviews
- Leverage visual content creation skills, such as developing eBooks, infographics, or videos, when necessary
- Project Coordination
- Coordinate projects, monitor timelines, and provide regular status updates to stakeholders
- Operational Maintenance
- Manage operational email group distributions and maintain Slack memberships to ensure smooth communication
- SEO and Technical Audits
- Conduct regular SEO health checks and technical audits to identify and implement improvements in content quality and visibility
Minimum Qualifications
- Content Creation Expertise
- Comprehensive knowledge of content creation principles, methodologies, and best practices
- Communication Skills
- Excellent written and verbal English skills to effectively communicate complex concepts to both technical and non-technical audiences
- Collaboration
- Proven ability to work seamlessly with cross-functional and global teams
- Data Analysis
- Strong analytical skills to interpret data, identify trends, and make actionable recommendations for content improvements
- Continuous Learning
- A proactive approach to learning and staying up-to-date with the latest trends and best practices in knowledge management and content strategy
Preferred Qualifications
- Customer Experience and Knowledge Management
- Experience in customer-facing roles or knowledge management practices
- Visual Content Production
- Expertise in creating visual content, including infographics, videos, and other multimedia
- Autodesk Product Knowledge
- Familiarity with Autodesk products and solutions is advantageous
The Ideal Candidate
- Solve complex, diverse problems by taking innovative approaches and applying best practices
- Use data analysis, judgment, and creativity to select the best course of action
- Understand the bigger picture and connect dots across assignments to drive impactful results
- Build strong relationships with peers, senior practitioners, and external networks
- Operate independently, receiving guidance primarily at critical points
- Act as a mentor or resource for colleagues with less experience, fostering team growth and development
Learn More
About Autodesk
When you re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https: / / www.autodesk.com / company / diversity-and-belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https: / / www.autodesk.com / company / diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Employment Type: Full Time, Permanent
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6%
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What people at Autodesk are saying
What Autodesk employees are saying about work life
based on 204 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Autodesk Benefits
Submitted by Company
Work From Home Soft Skill Training Health Insurance Education Assistance Team Outings
Submitted by Employees
Work From Home 
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
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