Regional Nodal Officer

Proposed Role AVP/DVP

Job Title: Regional Nodal Officer

Key Responsibilities:

1. Grievances Handling: Design and implement regional strategies in line with bank policy. Adapt to BO programs and campaigns.
2. Stakeholder Engagement: Establish and maintain relationships with BO officials, business leaders, and other stakeholders. Facilitate meetings to resolve the issues amicably
3. Monitoring and Evaluation: Develop metrics and evaluation frameworks to assess program impact. Conduct regular branch visits to ensure compliance with standards and policies.
4. Reporting and Documentation: Prepare comprehensive reports on complaints, conduct RCA and challenges, and make presentations. Document best practices and lessons learned to inform future initiatives.
5. Training and Capacity Building: Organize training sessions and workshops for local teams to enhance skills and knowledge. Provide ongoing support and mentorship to local staff and volunteers.
6. Resource Allocation and Management: Oversee budget planning and expenditure for regional programs. Identify funding opportunities and assist in proposal writing.
7. Crisis Management and Problem-Solving: Address issues and challenges as they arise, providing timely solutions and support to local teams. Implement contingency plans in response to emergencies or unforeseen circumstances.
8. Policy Advocacy: Advocate for policy changes at the regional level to support program goals. Keep abreast of local, state, and national policies affecting program areas.

Qualifications:

• Education: A bachelors or masters degree in public administration, social sciences, management, or a related field.
• Experience: Several years of experience in program management, preferably in a regional or local government context.

Skills:

Strong analytical and problem-solving abilities.

Excellent verbal and written communication skills.

Leadership and team-building capabilities.

Proficiency in data management and reporting tools.

Key Competencies:

Interpersonal Skills: Ability to work collaboratively with diverse groups.

Cultural Competence: Understanding of local cultural contexts and sensitivity to community needs.

Adaptability: Flexibility to respond to changing priorities and emerging challenges.

This role is crucial for ensuring that regional initiatives are effectively aligned with broader organizational goals while addressing the unique challenges of the local community.