Business Development Executive

Role & responsibilities :

• Identifying and managing relationships with potential partners/hosts in each geography
• Onboarding hosts within the geography to set up the GRID points by doing intracity and intercity traveling and closing deals.
• Take complete ownership of the assigned territory
• Operational & relationship management with all hosts, alliance partners, and local govt bodies within the geography
• Ensuring readiness & health of sales pipeline for AtherGrid expansion at Public locations
• Identifying and managing relationships with potential local brand alliances and partners that would help increase the CI footprint
• Ensuring timely reimbursement of payments to hosts
• Escalating product- or service-related problems
• Working towards maintaining a positive user sentiment toward charging
• Monitors all channels for charging VOC
• Driving, monitoring, and tracking SLAs on a daily, weekly, and monthly basis
• Ensuring emails/ tickets/ follow-ups with hosts and vendors are closed within agreed timelines
• Ensuring Process implementation for each installation
• Work with the CI Admin Executive to ensure completion of all legal documentation before a CI location goes live. Ensure information is shared with the executive to process timely payments and reimbursements to hosts
• Stay connected and up to date with the changes in the CI team and the rest of the organization
• Support host onboarding in other locations, if required

Cross-functional Responsibilities

• Cross functional engagement with legal, finance, marketing, process and other teams for a smoother functioning team at Ather
• Business tools: Using CRM tool, Operations tool and other business tools to operate, install and track charging grids usage optimally
• CI Operations Team: Coordination of audits, installation, and bug resolutions