Associate - D365 Retail Functional -Ms Dynamics- Advisory

Summary
PwC is the leading global professional services firm and is acclaimed as one of the world s leading employers. PwC offers a rich experience in terms of the variety of projects it delivers, the caliber of its individuals, and the exceptional training and career development opportunities it provides for its people.
To develop our Microsoft capability at PwC, we are looking for people who enjoy the excitement of shaping new ideas and working as part of multidisciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients success in the intensely competitive economic environment of the digital age.

Responsibilities

Retail Consultant D365 Finance Operations
Work as a Functional Consultant for MS Dynamics finance operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes
To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i.e. functionality, report, interface, enhancements, workflow, notifications, DIXF etc
Ensure configuration and development as per customer requirements
Conducting UAT training for respective processes
Ensure Change management / training is completed i.e., resource readiness, business documentation updated (SOPs), etc.
Create acceptance test plans criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution / workaround
Perform RCA of recurring issues and provide fix for the same

Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation of efforts

*Mandatory skill sets

D365 Retail Consultant

*Preferred skill sets
D365 Retail, FRD creation, MS Dynamics finance operation module

*Year of experience required
2 to 4 Years

*Educational Qualification
BE/B.Tech

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills