Associate D365 Retail Functional Ms Dynamics

Responsibilities

Retail Consultant D365 Finance &Operations
Work as a Functional Consultant for MS Dynamics finance &operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes
To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i

e

functionality, report, interface, enhancements, workflow, notifications, DIXF etc
Ensure configuration and development as per customer requirements
Conducting UAT & training for respective processes
Ensure Change management / training is completed i

e

, resource readiness, business documentation updated (SOPs), etc


Create acceptance test plans & criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution / workaround
Perform RCA of recurring issues and provide fix for the same

Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation of efforts

*Mandatory skill sets

D365 Retail Consultant

*Preferred skill sets
D365 Retail, FRD creation, MS Dynamics finance & operation module

*Year of experience required
2 to 4 Years

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