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4.0

based on 6k Reviews

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59 JPMorgan Chase & Co. Associate Jobs

Payment Lifecycle Associate

2-5 years

₹ 9.75 - 42L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Payment Lifecycle Associate

JPMorgan Chase & Co.

posted 5hr ago

Job Description

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary
As a Payment Lifecycle Associate within JPMorgan Chase, you will have to support clearing services in a 24 X 5 environment, supporting Global Core Cash Operations encompassing WHEM regions. You will have a direct reporting line into the Vice President and will be directly responsible for the day to day operations, including transaction processing, & investigations of inquiries by LOB s for their transactions for the Manual Payment Utility Function. You will be responsible for understanding the key metrics and risk components within drive each LOB and indirectly manage the team to meet the goals and objectives put forth by these LOB s, while partnering globally with the regions where the business operations are located. You will be indirectly responsible for managing the staff based out of Mumbai, India.
Job Responsibilities
  • Meet client deliverables with a high level of timeliness and accuracy.
  • Develop an environment of continuous focus on quantifiable productivity and quality.
  • Review processes and performance regularly with a focus on improving departmental competency rating.
  • Review procedures regularly, assuring new processes are documented.
  • Identify business knowledge gaps and ensure everyone has ownership of deliverables.
  • Interact with global location managers in an effective and professional manner.
  • Monitor all relevant Management Information System data, ensuring all issues are resolved expediently.
  • Review direct reports regularly. Set expectations with direct reports regarding positive motivation and leading through accountability.
  • Develop and lead a team that is responsive to dynamic organizational and operational changes.
  • Indirectly manage overall Performance Management and Talent Review process.
Required Qualifications, Skills and Capabilities
  • Masters Degree (e.g. CA, ICWA, and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have the experience of managing a team of over 5 employees.
  • Working knowledge of various aspects of International Payment Processing &/or Investigations Operations.
  • Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
  • Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
  • Proven leadership and people management skills.
  • Proven ability to build strong business relationships within the site and across the business.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • Ability to use creative problem solving techniques to solve business issues.
  • Strong personal computer, project management, and analytical skills.
  • Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
Preferred Qualifications, Skills and Capabilities
  • Project Management/ Implementation experience would be a plus.

Employment Type: Full Time, Permanent

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JPMorgan Chase & Co. Interview Questions & Tips

Prepare for JPMorgan Chase & Co. Associate roles with real interview advice

Top JPMorgan Chase & Co. Associate Interview Questions

Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more
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What Associate at JPMorgan Chase & Co. are saying

3.9
 Rating based on 627 Associate reviews

Likes

Working in JPMorgan has been a great experience. Starting from package increament work life balance is been very good

  • Salary - Good
  • +5 more
Dislikes

Only issue is here the technology they use is very old and knowledge growth become stagnent after some period of time

Read 627 Associate reviews

Associate salary at JPMorgan Chase & Co.

reported by 10.1k employees with 1-17 years exp.
₹10.3 L/yr - ₹35.5 L/yr
219% more than the average Associate Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6k employees
65%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

View all
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064

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