Assistant Manager Housekeeping

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

About The Role :

Supervises the upkeep of the entire property premises to maintain an immaculate and luxurious state according to the property Brand Standards.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics.

Upholds a flawless impression and perception of the property’s products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Perform other duties as assigned.

Qualifications

Minimum 2 years of experience in a management level position in a luxury hotel.

Experience in luxury hotel/resort environment preferred.

Good command of English in both oral and written.

Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

Able to resolve problems and make decisions confidently.

Uses sensitivity and discretion in supporting guests’ needs.

Leadership skills – collaborative, enabling, and entrepreneurial.

Career focused, wanting to grow and develop, self-motivated.

Additional Information

 Our commitment to Diversity & Inclusion: 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.