Assistant Food & Beverages Manager

Need experience in corporates with a background in hotel management

• Oversee all Food Service operations and activities including Third Party Service contractors
• Single point of contact for all food service-related items
• Establish and maintain a sound Food Services management program ensuring appropriate staffing in accordance with Client operating days.
• Manage catering needs for designated Client business and/or events located within select Conference Centres
• Ensure that all food items are transported, handled, and prepared in accordance with highest sanitation requirements
• Planning, designing, and implementing a comprehensive food-based nutrition and wellness program including awareness events, classes and demonstrations and communications
• Monitoring and management of spend and financials related to Food Services programs
• Anticipation and response to Clients needs and concerns, including ensuring no safety or security incidents occur
• Serve as the point of contact for client escalations on inquiries and issues related to the services
• Ensure procedures & audits are designed to identify and escalate risks & issues
• Proactively identify and escalate risks and issues (audit findings, client complaints, material vendor service issues, info security issues, any impact to the KPI’s)
• Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
• Ensure the delivery of all operational requirements as per the client scope of works across site
• Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency
• Drive Client specific initiatives such technology rollouts, benchmarking, best practices etc
• Ensure operations are aligned to financial processes and controls are always adhered to achieve good financial management
• Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures
• Monitors and manages 3rd party vendor performance related to Food Service program delivery
• Ability to scale a food service operation both globally, regionally and locally
• Knowledge, Skills & Abilities
• look into complaints about food quality and service, and see to it that such issues are resolved      
• accordingly. Taking a proactive stance, you’ll review our operations regularly to identify opportunities for
• improving service, safety and overall performance. Likewise, you’ll determine which food offerings are
• popular among consumers.
• Keeping tab of supply and equipment inventories and maintaining records on cafeteria operations also come with the role.
• Managing Tuck Shops end to end from inspection of varieties, expiry dates, appropriate quantity stacking, regular intervals replacement of items as per the market trends
• Management of events is the key element of F & B. Managing indoor & outdoor events time to time.
• work closely with a catering vendor to identify how much and what type of food to serve.
• Preparation of different Menu’s as per the pulse of the employee & managing the employee feedback
• You’ll coordinate, as well, all equipment maintenance and repairs, waste removal and pest control activities. Carrying out hygiene audits both internally and through a third-party agency.
• Ensuring proper documentation and keeping records (sanitation, food subsidy records, etc.) up to date and consistent with government standards