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12 Aspire FT Jobs
Pricing and Billing Ops Manager
3-7 years
Gurgaon / Gurugram, Bangalore / Bengaluru
1 vacancy
Pricing and Billing Ops Manager
Aspire FT
posted 1mon ago
Job Role Insights
Key skills for the job
Job Description
- Oversee all billing activities
- Be the PIC for all billing escalations and provide resolution to internal and external clients
- Identify process gaps and areas of improvement, and make an action plan to achieve those goals
- Work closely with accounting, account management, onboarding, and support teams to manage & serve our client base
- Provide feedback, create documentation, and help train other teams to provide first support to clients
- Answer client queries
- You are analytical - You have a solid track record in a tech company analyzing data sets and making inferences and conclusions. You are comfortable with spreadsheets
- You are a problem solver - You may have never faced a problem before, and nobody in the company may have a solution for you, but you will take the steps to investigate and find the best solution
- You are customer-obsessed - Putting yourself in the shoes of the customer comes naturally to you
- You are an outstanding communicator - Your replies are concise and clear. You are able to communicate clearly to customers and internal stakeholders. You are able to write and execute SOPs
- You have done it before - You have previous work experience of at least 3 years in a full-time role working in pricing and/or billing teams
Employment Type: Full Time, Permanent
Read full job descriptionCompare Aspire FT with
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