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Aspire

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3.5

based on 24 Reviews

22 Aspire Jobs

Pricing and Billing Ops Manager

Aspire

3.5

based on 24 Reviews

4-7 years

Gurgaon / Gurugram, Bangalore / Bengaluru

1 vacancy

Pricing and Billing Ops Manager

Aspire

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Software Configuration Management Data Analysis Medical Billing Analytical Chemistry Key Account Management Business Finance

+ 1 more

Job Description

You are the billing and pricing expert to customers & internal Aspire teams. You help set up new billing /invoicing processes and ensure existing processes run smoothly while ensuring billing happens on time. You ensure customers pay on time and manage disputes regarding anything billing. You work closely with deal desk, and GTM teams to ensure pricing is aligned for new markets and product offerings.

Oversee all billing activities
Be the PIC for all billing escalations and provide resolution to internal and external clients
Identify process gaps and areas of improvement, and make an action plan to achieve those goals
Work closely with accounting, account management, onboarding, and support teams to manage & serve our client base
Provide feedback, create documentation, and help train other teams to provide first support to clients
Answer client queries

YOUR PROFILE

You are analytical - You have a solid track record in a tech company analyzing data sets and making inferences and conclusions. You are comfortable with spreadsheets
You are a problem solver - You may have never faced a problem before, and nobody in the company may have a solution for you, but you will take the steps to investigate and find the best solution
You are customer-obsessed - Putting yourself in the shoes of the customer comes naturally to you
You are an outstanding communicator - Your replies are concise and clear. You are able to communicate clearly to customers and internal stakeholders. You are able to write and execute SOPs
You have done it before - You have previous work experience of at least 3 years in a full-time role working in pricing and/or billing teams

What we offer

Uncapped flexible annual leave.
Hybrid work arrangement.
Training subsidy for your professional growth.
we'llness benefit.
Team bonding budget to foster collaboration and sense of belonging.
Flexibility to work from anywhere (for up to 90 days per annum).
Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page .

Employment Type: Full Time, Permanent

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