We are seeking a highly skilled and motivated Fraud Senior Analyst to join our team. You will play a vital role in investigating and resolving card-related fraud cases. You will also contribute to the development and deployment of counter-fraud measures, ensuring alignment with our teams business, policy, and operating requirements. Your responsibilities will include:
Utilize advanced data analytics skills to identify fraud patterns, trends, and outlier indicative of fraudulent behavior with transaction data, user activity, and other relevant datasets
Manage the alerts generated by fraud detection systems, review and prioritize alerts, monitor the alert accuracy rates and propose the enhancements
Conduct thorough investigations to verify suspicions, based on the findings from investigations and risk assessments, develop and propose the strategies to prevent future incidents of fraud.
Evaluate and identify key process/system gaps based on data analysis in order to propose and drive improvements
Support fraud operation team with new initiatives and projects related to fraud detection and prevention across payment products
Minimum qualifications:
At least 3 years of experience working in the payments space, and at least 2 years in a risk/fraud-related role
Deep understanding and knowledge of card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence
Understanding of payment & fraud-related regulations
Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners
Comfortable with spreadsheets/formulas, data analysis and visualization (e.g. pivot tables, PowerBI, Tableau)
Excited to work in a fast-paced startup and ever-evolving environment
Willing to work from the office (based in Gurgaon) 3 days a week