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46 Aspire FT Jobs
Fraud Ops Manager
Aspire FT
posted 4d ago
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Key skills for the job
Job Description
About the role:
We are seeking a highly skilled and motivated Fraud Operation Manager to join our team. You will play a vital role in investigating and resolving card-related fraud cases. You will also contribute to the development and deployment of counter-fraud measures, ensuring alignment with our teams business, policy, and operating requirements.
Key responsibilities:
- Design & implement a operation fraud framework to combat fraud
- Work with card issuers and schemes to investigate card-fraud-related cases
- Modify and optimize operation fraud review SOPs
- Ideate and implement anti-fraud measures aligning to acceptable business risk
- Assist in investigating on fraud-related customer issues
- Monitor operational report and identify the improvement opportunities
- Drive initiatives to find evolving fraud patterns and develop countermeasures.
- Assist in the fraud strategy team by providing feedback on fraud rules. Additionally, foster and cultivate relationships with essential stakeholders.
Minimum qualifications:
- At least 7 years of experience working in the payments space, and at least 5 years in a risk/fraud-related role
- Deep understanding and knowledge of card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence
- Understanding of payment & fraud-related regulations
- Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners
- Comfortable with spreadsheets/formulas, data analysis and visualization (e.g. pivot tables, PowerBI, Tableau)
- Excited to work in a fast-paced startup and ever-evolving environment
Employment Type: Full Time, Permanent
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