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4 Asiatic Traders Jobs

Customer relations Officer

1-4 years

Indore

1 vacancy

Customer relations Officer

Asiatic Traders

posted 1mon ago

Job Description

Asiatic Traders is looking for Customer relations Officer to join our dynamic team and embark on a rewarding career journey

Customer Interactions: Interact with customers via various channels, including phone, email, chat, or in-person, and provide prompt and courteous responses to inquiries and concerns.

Issue Resolution: Listen to customer complaints, problems, or requests, and work to resolve them effectively and efficiently. This may involve coordination with other departments within the organization.

Feedback Collection: Gather feedback and suggestions from customers to help improve products or services. Relay this feedback to relevant departments within the organization.

Customer Education: Educate customers about products or services, guiding them on how to use and get the most value from what the organization offers.

Maintaining Records: Keep detailed records of customer interactions, issues, and resolutions in a customer relationship management (CRM) system.

Customer Retention: Focus on retaining customers by identifying potential churn risks and implementing strategies to keep them engaged and satisfied.


Employment Type: Full Time, Permanent

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What people at Asiatic Traders are saying

What Asiatic Traders employees are saying about work life

based on 14 employees
70%
72%
57%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Asiatic Traders Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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