Add office photos
All Filters
14 InfosConnect Jobs
Customer Relations Executives
InfosConnect
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Infos Connect Study Abroad is looking for Customer Relations Executives to join our dynamic team and embark on a rewarding career journey
- Customer Interactions: Interact with customers via various channels, including phone, email, chat, or in-person, and provide prompt and courteous responses to inquiries and concerns
- Issue Resolution: Listen to customer complaints, problems, or requests, and work to resolve them effectively and efficiently
- This may involve coordination with other departments within the organization
- Feedback Collection: Gather feedback and suggestions from customers to help improve products or services
- Relay this feedback to relevant departments within the organization
- Customer Education: Educate customers about products or services, guiding them on how to use and get the most value from what the organization offers
- Maintaining Records: Keep detailed records of customer interactions, issues, and resolutions in a customer relationship management (CRM) system
- Customer Retention: Focus on retaining customers by identifying potential churn risks and implementing strategies to keep them engaged and satisfied
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Relation Executive roles with real interview advice
What people at InfosConnect are saying
What InfosConnect employees are saying about work life
based on 3 employees
Strict timing
Monday to Saturday
No travel
InfosConnect Benefits
View more benefits
Compare InfosConnect with
TCS
Compare
Accenture
Compare
Cognizant
Compare
Wipro
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
HDB Financial Services
Compare
Share an Interview