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37 Asian Paints Jobs

SERVICE COORDINATOR - BATH DIVISION

1-3 years

Kolkata

SERVICE COORDINATOR - BATH DIVISION

Asian Paints

posted 5mon ago

Job Description

Description
External Job Description
The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team  To handle customer complaints and ensure resolution  Guiding Technicians for non-solvable complaints on their own  Visiting consumers site along with Technicians on random basis to understand their ways of working  Quality of complaint closure  Extensive travel of 16-20 days in a month  Managing Set of Technicians  Market Visit - Dealer Visit and Consumer Site visit  Plumber Meets - To brief on Function and Technicality of New Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement - Shop Meets as per sales team requests in various towns of the division  Product Panel display - at distribution/dealer/sub-dealers counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA  Training to SO - newly inducted  Accompanying Sos in business meetings, whenever required  He may be allotted any additional responsibility necessitated at the unit  Job is transferable from one division to another division, as per companys requirement

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

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What people at Asian Paints are saying

Service Coordinator salary at Asian Paints

reported by 4 employees with 3-5 years exp.
₹3.2 L/yr - ₹3.6 L/yr
6% more than the average Service Coordinator Salary in India
View more details

What Asian Paints employees are saying about work life

based on 7.4k employees
56%
82%
56%
93%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Asian Paints Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Team Outings
Free Food +6 more
View more benefits

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