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39 Asian Paints Jobs

SERVICE COORDINATOR - BATH DIVISION

1-3 years

Kolkata

SERVICE COORDINATOR - BATH DIVISION

Asian Paints

posted 6mon ago

Job Description

Description
External Job Description
The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team  To handle customer complaints and ensure resolution  Guiding Technicians for non-solvable complaints on their own  Visiting consumers site along with Technicians on random basis to understand their ways of working  Quality of complaint closure  Extensive travel of 16-20 days in a month  Managing Set of Technicians  Market Visit - Dealer Visit and Consumer Site visit  Plumber Meets - To brief on Function and Technicality of New Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement - Shop Meets as per sales team requests in various towns of the division  Product Panel display - at distribution/dealer/sub-dealers counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA  Training to SO - newly inducted  Accompanying Sos in business meetings, whenever required  He may be allotted any additional responsibility necessitated at the unit  Job is transferable from one division to another division, as per companys requirement

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

Prepare for Service Coordinator roles with real interview advice

Top Asian Paints Service Coordinator Interview Questions

Q1. What are the exterior emulsions has in asian paints?
Q2. Expain when you are a dsr for a pen based company, how it it sales in market, which methord you will take for sales ?
Q3. How you will help gaining market share in your territory?
View all 248 questions

What people at Asian Paints are saying

Service Coordinator salary at Asian Paints

reported by 4 employees with 3-5 years exp.
₹3.2 L/yr - ₹3.6 L/yr
6% more than the average Service Coordinator Salary in India
View more details

What Asian Paints employees are saying about work life

based on 7.4k employees
56%
82%
56%
93%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Asian Paints Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Team Outings
Free Food +6 more
View more benefits

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