Key Account Manager - IT/Telecom (1-2 yrs)

Artifex HR is hiring for a client which is the 1st company in India to introduce high speed internet without FUP on FTTH is enables a new set of features such as meshed protection on the optical layer, auto-provisioning and optimized routing of traffic to support latency-sensitive applications Videos and live streaming.

Preferred Industry : IT, Telecom or Education.

Location Chennai.

Qualification:

- Any Bachelor's or masters degree.

- Minimum 5 to 8 years experience,.

- Must be telecom, IT or Education industry.

- Proven experience as a Key Account Manager / Asst manager or in a similar client-facing role within the technology industry.

- Strong sales acumen, with a track record of achieving or exceeding sales targets.

- Exceptional communication and relationship-building skills.

- Strategic thinker with a keen understanding of market trends and industry developments.

- Ability to work in a fast-paced and ever-changing environment.

Roles & Responsibilities:

- Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our cutting-edge technology solutions.

- Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting clients' evolving needs.

- Identify up selling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.

- Act as a customer advocate within the organization, ensuring client feedback is heard and acted upon to continuously enhance service delivery.

- Address any concerns or conflicts raised by key clients promptly and professionally, striving to reach win-win resolutions.

- Stay abreast of industry trends, competitors, and market dynamics, providing clients with valuable insights and positioning them for success.

- Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts.