Network Monitoring Engineer

Network Monitoring Engineer

About ThoughtData: ThoughtData is a leader in Unified Observability and AIOPS solutions, driving digital transformation with cutting-edge technologies. We empower businesses to enhance IT operations with a focus on reliability, efficiency, and seamless customer experiences. Join our team to work at the forefront of enterprise solutions, leveraging innovation to create impactful change.

Position: Network Monitoring Engineer

Experience: 2+ years

Location: Hinjawadi, Pune

Shift Timings: This is a shift-based role.

Key Responsibilities:

1. Network Implementation and Maintenance:

o Configure and manage routers, switches, firewalls, and other network devices.

o Monitor network performance to ensure stability, security, and scalability.

o Troubleshoot network-related issues in collaboration with cross-functional teams.

2. Network Design and Architecture:

o Design and implement LAN, WAN, and wireless network architectures, including routing protocols, segmentation, and redundancy strategies.

3. Hardware Configuration and Management:

o Install, configure, and manage network hardware such as routers, switches, firewalls, load balancers, wireless controllers, and access points.

4. Network Monitoring and Troubleshooting:

o Utilize NMS/EMS tools to monitor network performance, detect outages, and resolve connectivity issues.

o Customize monitoring dashboards, alerts, and notifications to meet operational use cases and SLA requirements.

o Enable SNMP monitoring for network devices, set up NetFlow and Syslog configurations, and maintain inventory of all network hardware.

5. Capacity Planning:

o Analyze traffic patterns to forecast future network requirements and plan upgrades.

6. Documentation and Reporting:

o Create and maintain detailed network documentation, including diagrams, configuration guides, and incident reports.

7. Vendor and Incident Management:

o Collaborate with vendors to resolve technical issues.

o Manage and report incidents using ITSM, ITOM, and ITAM tools, integrating them with monitoring platforms as needed.

Required Skills and Qualifications:

Strong understanding of network monitoring protocols, including SNMP and NetFlow.

Proficiency in networking protocols such as TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, WLANs, and SD-WANs.

Expertise in working with networking devices from OEMs like Cisco, Juniper, Aruba, HPE, Fortinet, and Palo Alto.

Knowledge of network security tools, firewalls, and intrusion detection/prevention systems.

Strong troubleshooting and problem-solving skills.

Familiarity with network automation tools and scripting languages (e.g., Python, Perl, Ansible) is a plus. Excellent communication and collaboration skills.

Bachelor s degree in Computer Science, Information Technology, or related field.

Prior experience as a network engineer.

Mandatory Qualifications:

BE/BTech/MCA degree.

CCNA/CCNP Certification.

Proficiency in IT network device administration.

In-depth knowledge of the TCP/IP OSI model.

Hands-on experience with SNMP, NetFlow, and IT monitoring tools.

Expertise in Routing, Switching, and WLAN.

Join ThoughtData and become a part of a dynamic team that drives innovation in IT operations and digital transformation. Apply now to embark on a rewarding career in network monitoring and management.