Add office photos
All Filters
10 Aplus Technology Solutions Jobs
Customer Service Executive
Aplus Technology Solutions
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Knowledge on telecom products/services like Wireless IP services & Fixed etc
- Responsible for Delivery of services across SDWAN/IP data/Voice and transmission for domestic and international enterprise customersIn-depth understanding of telecom standards & protocols
- Experience in end-to-end service design tasks in Customer Core and Access network design
- Validating customer order requitementOrder Raising in fulfillment systems and customer engagement
- Progress orders as per agreed SLA sConduct a kick- /Handover meeting with PM & all relevant stakeholder team
- Customer circuit planning and design activity for ceaseCeasing Purchase order for last mile supplier and equipment providersEnd to end service design cease for customer
- Exposure to International client facing functionsGood in both Verbal and Written Communication skills
- Good in Basics of IP and TransmissionGood In MS-Office
- Excellent math organization and time management skillsCustomer service experience with superior phone skills
- Ability to work in a fast paced performance based environment
- Coordinate between multiple teams (Suppliers Vendors Internal Teams)
- Organize calls with all stakeholdersSign-off tasks on time in the workflow toolSend Comms to Customer and Project Teams
- Tracking orders on daily basis
- Update systems with latest update regularlyDeliver service as per the agreed date with the Customer
Employment Type: Full Time, Permanent
Read full job description What people at Aplus Technology Solutions are saying
What Aplus Technology Solutions employees are saying about work life
based on 2 employees
Flexible timing
Monday to Saturday
Within country
Aplus Technology Solutions Benefits
View more benefits
Compare Aplus Technology Solutions with
ACTE
Compare
Birla White
Compare
Zeetech Management And Marketing
Compare
Ricoh
Compare
Easyday Club
Compare
Gold's Gym
Compare
Netaxis IT Solutions
Compare
Any Brand
Compare
Pie Infocomm
Compare
Electrical Maintenance
Compare
Zovian Technologies
Compare
Venus Industrial Corporation
Compare
Ibis
Compare
Pradhan Mantri Kaushal Vikas Yojana
Compare
Vidya Mandir Classes
Compare
Vulcan Express
Compare
Meghmani Industries
Compare
Parsons International
Compare
IPROCESS BUSINESS SOLUTIONS
Compare
Accentuate Technology
Compare
Share an Interview