Angel One - Site Reliabilty Engineer - Network Operations Center (2-6 yrs)

Site Reliabilty Engineer NOC

About Angel one :

Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science.

We have a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are aggressively hiring Engineers, Product Managers & Data science rockstars across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section!

Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years.

- Innovative Culture : Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning.

- Be part of something huge : Be at the Forefront of Fintech Innovation.

- Bold Approach : We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working.

Job Title : SRE 1 NOC

Location : Bengaluru, Karnataka

What you will do :

- Understanding of incident management processes and procedures.

- Calm under pressure when participating in major incidents.

- Technical understanding of core infrastructure, cloud services, platforms and microservices.

- Ability to understand and capture key data from logs.

- Ability to understand traffic flows and key dependencies between services.

- Ability to effectively triage - be able to detect and determine symptom vs cause.

- Detect and quantify impact.

- Analyze trends to proactively prevent incidents.

- Focus on immediate restoration vs root cause.

- Research and recommend alternative actions for incident resolution.

- Create and maintain procedural documentation.

- Participate in and drive continuous improvement efforts to reduce waste (eliminate, automate or streamline).

- Absorb knowledge and understand complex distributed systems - ability to share and impart this knowledge into your peer group.

- Help build tools to improve visibility, proactively detect issues and restore system availability.

- Help develop automation and self-healing with DevOps, Engineering and SRE partners.

- Strong focus on collecting and inferring metrics.

- Clear communication skills. Actively provide data for and participate in root cause analysis.

- Adhere to the onboarding process when accepting new systems into service.

- Share knowledge globally between SRE teams.

- Analyze systems and make recommendations to prevent possible incidents.

- Strive for continuous improvement and make recommendations based on process.

- Other duties and responsibilities as assigned.

Who you are :

- 2- 6 years in an infrastructure, systems, engineering or development environment delivering operational excellence to highly complex distributed systems.

- Bachelor's Degree in Computer Science or a related field, or relevant work experience.

- Strong incident management skills with relevant exposure in an enterprise organization.

- Experience and exposure working is a 24/7 operations support environment.

- Methodical and systematic problem solving approach.

- Networking knowledge and understanding of network concepts, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS OSI layers, and load balancing).

- Programming experience in one or more of the following languages: Go, Java, Python, Ruby, Shell.

- Experience administering Unix/Linux in a production environment.

- Experience working with enterprise monitoring/tooling solutions like Grafana, Prometheus, New Relic, Dynatrace.

- Experience with AWS cloud technology.

As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace-, where your individuality is celebrated and embraced.