Groww - Lead Site Reliability Engineer - Grafana/Prometheus (5-8 yrs)

About Groww :

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform.

Each day, we help millions of customers take charge of their financial journey.

Customer obsession is in our DNA :

Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers' needs and convenience in mind.

Our people are our greatest strength :

Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let's chat.

Our Vision :

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions.

At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services.

Our long-term vision is to become the trusted financial partner for millions of Indians.

Our Values :

Our culture enables us to be what we are - India's fastest-growing financial services company.

It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away.

There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are :

- Radical customer centricity.

- Ownership-driven culture.

- Keeping everything simple.

- Long-term thinking.

- Complete transparency.

Expertise and Qualifications :

We are seeking a highly motivated and experienced Senior Site Reliability Engineer to join our engineering team.

As an SRE, you will be responsible for ensuring the reliability, availability, scalability, and performance of our applications and infrastructure.

You will collaborate closely with software developers, platform engineers, and other team members to design, provision, build, and maintain systems that are scalable, secure, and highly available.

Responsibilities :

- Monitor and troubleshoot issues related to system performance, reliability, and security.

- Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to measure and improve service reliability.

- Analyze and report on metrics and trace data using Grafana, prometheus.

- Participate in an on-call rotation to provide 24/7 support for critical production systems.

- Evaluate and automate manual and repetitive tasks to reduce toil and improve system efficiency.

- Design and manage infrastructure using tools like Terraform, Crossplane, or Kubernetes Composite Resource Definitions (XRDs).

- Implement and manage security measures to protect infrastructure and data.

- Coordinate between developers and operations to ensure smooth software releases and timely resolution of production issues.

- Conduct thorough root cause analysis (RCA) of production incidents and implement preventive measures.

- Review and optimize system performance, identify bottlenecks, and implement capacity planning and recovery strategies.

- Maintain comprehensive documentation of systems, processes, and incident responses.

- Continuously seek and implement improvements to infrastructure, processes, and tools to enhance system reliability and performance.

Requirements :

- 5+ years of relevant work experience.

- Bachelor's or Master's degree in Computer Science or a related field.

- Strong understanding of Linux/Unix systems administration and networking, with troubleshooting skills.

- Must have experience with Kubernetes, Docker, and other containerization technologies.

- Experience with cloud platforms such as GCP, AWS, or Azure is required.

- Strong programming skills in one or more languages such as Go, Python, or Java.

- Experience with monitoring and alerting tools such as Grafana, Prometheus, PagerDuty, or similar technologies is desirable.

- Must have experience with infrastructure provisioning tools such as Terraform, Pulumi, CloudFormation, or similar technologies.

- Strong interpersonal and team collaboration skills.