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GN - SONG - MT - Hyperpersonalization - Analyst

1-6 years

₹ 3 - 16L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

GN - SONG - MT - Hyperpersonalization - Analyst

Accenture

posted 11hr ago

Job Description





Job Title - GN - SONG - MT - Hyperpersonalization - Analyst



Management Level :11 - Analyst



Location:Gurgaon, Mumbai, Bangalore



Must have skills:Banking, Fintech Industries




Good to have skills:Marketing




Job


Summary:You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help deliver hyper-personalized experiences for their customers and enhance business performance within Banking and Fintech landscape.



Roles & Responsibilities:
  • Collaboration and Stakeholder Management:

    o Collaborate with various client teams (including marketing, sales, and product) to align customer value management strategies with the respective teams' and overall organization's business goals.

    o Communicate effectively with internal ACN leaders, SMEs and teams to ensure a cohesive and client-centric approach.

    o Manage relationships with key partners to ensure compliance and smooth execution of all partner-related initiatives.

  • Data Analysis

    o Monitor trends to identify anomalies, promptly flagging them to stakeholders and ensuring follow-up to resolution.

    o Analyze data to uncover growth opportunities and recommend potential improvements.

    o Track performance metrics and marketing interventions, highlighting key insights and resolving critical issues to support business objectives.

  • Project Management

    o Plan, execute, and oversee projects, ensuring timely delivery and alignment with business goals.

    o Develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues.

    o Monitor project performance, report progress to stakeholders, and implement process improvements for efficiency.

  • Retention / Churn Reduction Strategies:

    o Design and implement customer retention programs that are aligned to the unique challenges and opportunities of the Banking/Fintech/Insurance sectors to reduce churn and increase customer lifetime value leveraging data and analytical models.

    o Work closely with product and marketing teams to create hyper-personalized campaigns and promotions to engage and retain customers.

  • Cross-Sell and Upsell Initiatives:

    o Identify opportunities for cross-selling and upselling based on segment-level behavior and preferences tailored to the banking / e-commerce / retail sectors.

  • Business Development

    o Create business cases, solution deals and develop proposals to bring the best of Accenture's capabilities to clients.



    Professional & Technical Skills:
  • Strong analytical skills and data-driven mindset to drive results-oriented decisions.

  • In-depth knowledge of industry from banking / fintech.

  • Strategic Thinking - Capability to align projects and processes with long-term business goals.

  • Crisis / Risk Management - Ability to effectively manage and lead during crises or challenging project situations by implementing contingency plans

  • Strong understanding of marketing processes & operating models

  • Good project management skills – The ability to plan, execute, and oversee projects to ensure that projects are completed on time, within budget, and meeting the specified goals.

  • Additional skills:

    o Excellent oral and written communication skills

    o Proven success in navigating global matrixed environments and / or experience in client facing roles

    o Ability to work effectively in a remote, virtual, fast-paced & unstructured global environment




    Additional Information:

  • An opportunity to work on



    transformative projects with key G2000 clients

  • Potential to



    Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

  • Ability to embed



    responsible business into everythingâ"”from how you service your clients to how you operate as a responsible professional.

  • Personalized training modules to develop your



    strategy & consulting acumen to grow your skills, industry knowledge and capabilities

  • Opportunity to thrive in a



    culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

  • About Our Company | Accenture


    Qualifications




    Experience:Overall experience of 2+ years with at least 1 year of experience in the Banking/Fintech domains, delivering insights with a focus on designing & executing customer-centric initiatives.




    Educational Qualification:
    Post-Graduation (Preferably MBA)

  • Employment Type: Full Time, Permanent

    Read full job description

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    What Analyst at Accenture are saying

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    Analyst salary at Accenture

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