Telesales Executive

Role : Technical Support Executive (Outbound Calling)

Location : Chennai, Bangalore

Why Ample

Ample is a 28 years old organization. What does it mean for you?

We are a stable organization with with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations -
Globally revered brands in partnerships with Ample - in the enterprise and retail industry.
• You would be representing a brand that the market has revered and valued over two decades
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine

We live our vision and values:

Our customers and team members experience this every day, making it a place to be for anyone engaging with us We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organization.

Job Description :

We are seeking a motivated and results-driven  Technical Sales Representative to join our team. In this role, you will be responsible for making outbound calls to potential customers to promote and sell our products or service Packs. The ideal candidate should have excellent communication skills, a strong sales mindset, and the ability to build rapport with customers to drive sales and achieve targets.

Key Responsibilities:

1.⁠ ⁠Outbound Sales Calls:

   - Make outbound calls to potential customers to introduce and sell Protect+ products    or services / Accessories .

   - Explain product features, benefits, and pricing clearly and persuasively.  

   - Address customer inquiries and objections effectively.  

2.⁠ ⁠Sales Targets:

   - Meet or exceed daily, weekly, and monthly sales targets.  

   - Maintain a high call volume while ensuring quality customer interactions.  

3.⁠ ⁠Customer Relationship Building:

 - Build and maintain strong relationships with potential and existing customers.  

   - Follow up with leads and prospects to close sales.  

4.⁠ ⁠Product Knowledge:

   - Stay up-to-date on Protect+ products, services, and promotions.  

   - Provide accurate information to customers and address their needs.  

5.⁠ ⁠Documentation and Reporting:

   - Accurately record customer interactions and sales details in the CRM system.  

   - Provide regular reports on sales activities and outcomes to the Sales Manager.  

6.⁠ ⁠Team Collaboration:

   - Work closely with the sales team to share insights, strategies, and best practices.  

   - Participate in team meetings and training sessions.  

Qualifications:

• ⁠ ⁠Experience:

  - Proven experience in outbound sales, telemarketing, or a similar role.  

  - Experience in selling insurance, security, or protection-related products is a plus.  

• ⁠ ⁠Skills:

  - Excellent verbal communication and active listening skills.  

  - Strong negotiation and persuasion abilities.  

  - Ability to handle rejection and remain motivated.

  - Proficiency in using CRM software and sales tools.  

• ⁠ ⁠Attributes:

  - Self-motivated, goal-oriented, and results-driven.  

  - Strong time management and organizational skills.  

  - Customer-focused with a positive attitude.  

  - Flexible to work on Week-ends / Public Holidays as per Retail Formats.