Inside Sales Representative (IT Hardware Sales)

Job Summary:

We seek a self-motivated, results-oriented Inside Sales Representative to drive business growth in the Small and Medium Business (SMB) and Mid-Market segments.

As an Inside Sales Representative, youll identify opportunities, engage procurement, IT teams, and decision-makers, and offer tailored IT hardware, software, and services solutions. Strong IT knowledge, exceptional communication skills, and proven sales drive are essential.

Key Responsibilities:

Lead Generation & Customer Engagement:

• Proactively identify and qualify new business opportunities in SMB and Mid-Market segments through outbound calls, emails, and digital prospecting. Understand SMB and Mid-Market company challenges, budgets, and IT requirements. Engage with key stakeholders to position the company as their preferred IT partner.

Product Knowledge & Solution Selling:

• Develop in-depth knowledge of the companys IT offerings, including hardware, software, and services. Provide customized recommendations that align with clients’ needs and budgets.
• Coordinate and collaborate with product teams and technical specialists to acquire customers through technical consulting, custom solutions, proof-of-concept, and demos.
• Build and maintain a healthy sales pipeline in the CRM system to progress leads through the sales cycle and exceed monthly, quarterly, and annual sales targets. 
• Leverage upselling and cross-selling opportunities to maximize revenue from existing clients.
• Collaborate with the marketing team to execute targeted campaigns for SMB and Mid-Market audiences, and partner with technical teams to deliver tailored solutions. 
• Coordinate with technical teams & account managers to facilitate onboarding and pre/post-sale support.
• Develop and maintain strong relationships with SMB and Mid-Market clients to drive loyalty and repeat business. 
• Act as a trusted advisor, educating clients on industry trends and company offerings.

Qualifications: 2+ years of inside sales experience, preferably in IT hardware, software, or services.

Industry knowledge: Strong understanding of IT challenges faced by SMBs and Mid-Market companies, including scalability, cost-efficiency, and security.

Skills: Excellent communication, negotiation, and presentation abilities.

Tools: Proficiency in CRM systems and sales tools.

Education: Bachelor’s degree in Business, IT, or a related field (preferred).

Key attributes:

Self-motivated, target-driven, and passionate about sales.

Strong analytical skills to understand client pain points and propose solutions.

Ability to manage multiple priorities in a fast-paced environment.

About the Company:

Ample is a 28 years old organisation. What does it mean for you?

We are a stable organisation with with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations - Globally revered brands in partnerships with Ample - in the enterprise and retail industry• You would be representing a brand that the market has revered and valued over two decades• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity. • Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine

We live our vision and values:

Our customers and team members experience this every day, making it a place to be for anyone engaging with us We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Company Website: https://ample.co.in/