Analyst-Control Management

You Lead the Way. We ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

American Express National Bank (AENB) is American Express chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express business, currently representing more than 50 percent of the company s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent of its of revenues.

American Express National Bank provides American Express customers with access to consistent payments, financing, and savings products in three ways, including:

• Issuing and servicing charge and credit cards for the consumer and small business segments.
• Offering commercial loans to small and midsized merchants, as well as installment loans to consumers.
• Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.

Colleagues across American Express key business divisions (known as affiliates ) use their experience and skills to support AENB in completing its strategy. In addition, many of American Express executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC s Heightened Standards guidelines.

The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG), General Counsel s Organization (GCO); Global Risk & Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).

The objective of the Corporate Functions Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.

The Corporate Functions Control Management team is looking for an Analyst of Governance, Reporting, passionate about ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business divisions, functional areas, and geographies.

How will you make an impact in this role?

The Analyst will primarily be responsible for developing clear, consistent, comprehensive and accurate risk reporting for the Corporate Functions, including quantitative and qualitative thematic reporting, dashboards, insights and analytics. This Analyst will be adept at telling stories and communicating complex information to colleagues.

In addition, the Analyst will:

• Track certain issues with KRI limits and risk appetite for Corporate Functions Control Management to ensure operational risks are managed within agreed thresholds
• Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU
• Assists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
• Help facilitates the understanding and use of the risk governance framework basics across BUs through regular communication
• Assist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU
• Support sharing insights, better practices, themes, etc. across the enterprise

Minimum Qualifications

• 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications

• Bachelors degree in finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
• Translating operational risk strategy and appetite into execution guidelines
• Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
• Provide administrative support of implementing the operational risk governance frameworks
• Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards
• Consolidating, analyzing, creating and presenting management reporting and dashboards
• Executing and continuously optimizing processes for data intake, validation, communication, and delivery

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.