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Business Analyst-Data Analytics
American Express
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Amex Offers team is seeking an Analyst/Senior Analyst to drive the Scaled & Bespoke Amex Offers Analytics and Business Insights. This includes delivering and growing robust solutions Global AMEX Offers and collaboration with stakeholders across Marketing teams. The role will focus on driving key enterprise priorities that include revenue growth, offer adoption and merchant engagement. This role is responsible for end-to-end execution of the project engagement from problem definition, data analysis/interpretation to develop the storyline with the insights/recommendations. Candidate is required to create strategic insights by quickly understanding new data presented in front of them and making decisions based on logic, business understanding and data techniques.
Responsibilities:
- Use analytics to generate insights and p artner with Amex Offers Marketing teams to drive higher offer redemption and merchant/ customer satisfaction.
- Drive consultative & strategic analytical projects focused on large merchants, industry & Amex offers based strategies
- Leverage the power of closed loop through Amex network to make intelligent and relevant insights
- Work with partners located across the globe spread across multiple business units
Critical Factors to Success
Business Outcomes:
- Translate unstructured requests into analytical strategies and convert the available information into actionable insights
- Ability to manage multiple requests with a quick turn-around
- Envision the bigger problem that the partners are looking at and structure possible what if scenarios
- Provide multiple solutions based on timeline and data availability
Leadership Outcomes:
- Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
- Demonstrate learning agility, make decisions quickly and with the highest level of integrity
- Lead with a digital mindset and deliver the world s best customer experiences every day
Past Experience:
- 0-3 years of relevant experience in analytics domain
- Preferred: Experience in the merchant/ commercial business
Academic Background:
- Bachelors in Statistics / Mathematics / Economics / Engineering with relevant experience
- Preferred: Post Graduation in Statistics/Mathematics/ Economics / Engineering / Management
Functional Skills/Capabilities:
- Analytics & Insights & Targeting
Technical Skills/Capabilities:
- R, Python, SAS, SQL, Hive, PySpark
- Advanced Statistical Techniques
- Advanced Excel
Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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What people at American Express are saying
Data Analytics Analyst salary at American Express
reported by
7
employees
₹8
L/yr - ₹22
L/yr
71%
more
than the average Data Analytics Analyst Salary in India
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What American Express employees are saying about work life
based on 2.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
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