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Analyst - Data Analytics
American Express
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Sales Enablement Organization focuses on accelerating commercial business growth through training, tools and insights to provide a best-in-class customer experience and create a culture of doing it the right way.
Sales Ops & Governance Role
This position will support the development and implementation of analytical solutions, to provide consultative support to the GCS leadership team. The incumbent will also highlight trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Capabilities, Technology, and Analytics teams to drive growth in the sales organization.
Key Responsibilities:
Perform in-depth data analysis to deliver strategic priorities focused on the sales enablement roadmap for Small/Medium Business
Have outstanding knowledge of Python, SQL, and Hive, encompassing data manipulation and statistical modeling/data-mining techniques
Ability to work with huge unstructured data, apply analytical thinking to diagnose business needs and establish analytical hypothesis and solutions
Analyze, deep dive, explore to identify data gaps and problem solve them by collaborating across teams.
Detailed execution of the development, validation and implementation of automated analytical solutions with minimal to no manual intervention
Leverage predictive modeling to identify tactics for channel optimization of existing areas and conceptualize opportunities.
Challenge status quo, innovate, and harbor strong curiosity. Proactively identify opportunities to improve processes by evaluating and challenging existing approaches
Effectively challenge the conceptual soundness, theory, approach, and usages of predictive models
Minimum Qualifications
3+ years of Database Architecture & Administration experience in a professional environment
Bachelor s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Artificial Intelligence, Data Analytics, Engineering)
Must Have - High proficiency in Python and SQL, with strong working knowledge of analytical tools (e.g., Hive, PySpark, scikit-learn etc.)
Programming: SQL, SAS, Python/R, Unix scripting, Excel/VBA
Experience in Big Data environment, inclusive of data mining techniques.
Experience applying advanced statistical and/or quantitative techniques to solve business problems
Hands-on analytics and machine learning (ML) experience with understanding of data processing and model validation. Ability to address performance issues and to manipulate both structured and unstructured data
Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)
Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal and communication skills
Ability to deliver results, work independently, and prioritize tasks
Self-starter who thrives in an evolving, dynamic environment
Preferred Qualifications
Proficiency in CRM tools, Salesforce, or statistical software programs
Big data platform (Hadoop, SPARK, NoSQL DB, RDBMS)
Cloud Products & Services like Google Cloud
Visualization: Tableau, Power BI, Power Automate, Splunk
Servicing Platforms like Service Now
Others: Confluence, Sharepoint or any other workflow and content management tool
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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18%
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19% candidates got the interview through other sources.
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What people at American Express are saying
Data Analytics Analyst salary at American Express
reported by
7
employees
₹8
L/yr - ₹22
L/yr
68%
more
than the average Data Analytics Analyst Salary in India
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What American Express employees are saying about work life
based on 3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
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