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Senior Travel Consultant
American Express Global Business Travel
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
- Must have Galileo experience.
- Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We re Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Native Galileo and Sabre GDS expertise.
- Minimum 1 year experience of US and Asia bookings.
- Minimum 1 year experience in Corporate Travel bookings.
- Chat-hub experience is preferred.
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Travel Consultant roles with real interview advice
People are getting interviews at American Express Global Business Travel through
People are getting interviews through
(based on 8 American Express Global Business Travel interviews)
Walkin
Company Website
Job Portal
Referral
37%
25%
25%
13%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at American Express Global Business Travel are saying
Rating based on 24 Senior Travel Consultant
reviews
Anonymous · Flight & Airport Operations
in Gurgaon / Gurugram
Likes
I like the way to address the Employees concern & acton it quick manner professionally
Dislikes
Nothing
Read 24 reviewsSenior Travel Consultant salary at American Express Global Business Travel
reported by
119
employees
with 5-19
years exp.
₹4.2
L/yr - ₹8
L/yr
19%
more
than the average Senior Travel Consultant Salary in India
View more details
What American Express Global Business Travel employees are saying about work life
based on 209 employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Global Business Travel Benefits
Submitted by Company
Work From Home Job Training Health Insurance Education Assistance Team Outings
Submitted by Employees
View more benefits 
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