Sr Associate - WHS

At Amazon, were working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If youd like to help us build the place to find and buy anything online, this is your chance to make history.
Within Amazon s Workplace Health & Safety team, The Employee Safety Experience (ESE) team is seeking an analytical and detail-oriented candidate. This is an exciting opportunity to join a team in a huge growth area for Amazon. The vision of this team is to build an Amazon safety experience that is responsive to our employees needs and actionable by our leaders. One of the vertical of ESE is The Business and Program Analysis team with focus on Safety Data Analytics to build insights from the data lakes.
As part of the team, the senior associate will analyze injury and wellness information, troubleshoot information issues, and communicate their findings along with proposed solutions effectively across different teams within ESE. An ideal candidate is one who enjoys handling quantitative and qualitative information, is comfortable conducting statistical analysis to validate their assumptions and hypotheses, assist in proposing safety interventions, can quickly learn both complex and complicated systems, and will take pride in organizing and communicating their work.
Organization skills - demonstrated ability to work independently or with minimum guidance to conduct information-based investigations, has self-discipline, is diligent and can manage time appropriately.
Communication skills - ability to communicate (written and spoken). Demonstrated ability to communicate complex technical problems and associated solution recommendations in simple stories.

Responsibilities include, but are not limited to:
Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members
Focus on deep-dives, creating dashboards, working with cross functional teams to develop and track metrics
Address inquiries and concerns from vendors and ensure vendors know the business needs/logic
Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)
Monitor the key performance indicators and performance of the improvement initiatives
Ability to harness information and perform adhoc reporting and analysis with guidance
Deep dive into massive data sets to answer key business questions
Document processes & regularly update existing standard operating procedures
Review & suggest business changes required to the team based on input from stakeholders
Handle various sets of daily, weekly and monthly business reports
Onboard new processes/metrics if required as per the business needs
Continual, tactical communication with stakeholders

I. Skills
Excellent written and oral communication skills
MS Excel proficiency - advanced excel, functions, conditional formatting, visual basic macros
Basic understanding of Safety and Operations
Strong analytical & interpersonal skills
Excellent listening skills
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines


II. Critical Qualities / Characteristics
Able to maintain high pace of implementation and consistency in performance
Willingness to take on initiatives and additional responsibilities
Creative and analytical problem solver with passion for process improvement


III. Ability to
Multi task in a fast-paced environment
Operate on the team with speed and accuracy necessary to meet Amazon standards
Handle ambiguous situations, maintain composure, and communicate clearly with both internal and external stakeholders

IV. Operations
Identify areas of escalation and dive deep to recommend and implement corrective actions
Flag any updates received from stakeholders on process to Team Lead/Manager
Be part of team calls to raise challenges, lead, and document conference discussions
Understand the processes across teams and be able work towards improving the same



Key job responsibilities
Responsibilities include, but are not limited to:
Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members
Focus on deep-dives, identify improvement opportunities and work with cross functional teams to develop/track metrics/solutions
Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)
Monitor the key performance indicators and performance of the improvement initiatives
Ability to harness information and perform adhoc reporting and analysis with guidance
Deep dive into massive data sets to answer key business questions
Document processes & regularly update existing standard operating procedures
Review & suggest business changes required to the team based on input from stakeholders
Handle various sets of daily, weekly and monthly business reports
Onboard new processes/metrics if required as per the business needs
Continual, tactical communication with stakeholders
- Bachelor s degree in any discipline
- 2+ years of professional work experience in data-driven business operations processes with focus on workplace safety
- Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise
- Advanced skills in MS Excel, working with large and complex datasets
- Experience gathering business requirements and developing dashboards to surface meaningful key performance indicators and actionable business intelligence to cross functional stakeholders
- Ability to think clearly, analyze quantitatively, problem-solve, propose safety interventions