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2348 Amazon Jobs

Sr. Program Associate, Amazon Pay

3-7 years

Bangalore / Bengaluru

1 vacancy

Sr. Program Associate, Amazon Pay

Amazon

posted 21d ago

Job Description

Job summary

Amazon Payments processes billions of secure on-line transactions via several payment mechanisms, including credit cards, convenience store payment, net banking, digital cash, cash on delivery and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon. in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide.

About the role:
Working in a dynamic environment, you will be responsible to identifying patterns of risky transactions that are completed on our platform, collating insights from risky behaviors, arriving at the root cause of the gap and partnering with analytics, product and program stakeholders to implement the solutions.

The candidate needs to innovate, and quickly become a subject matter expert in defining risky elements for Amazon Pay categories. The candidate should have significant experience working with data automation tools, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon s strategic needs.

Key job responsibilities
The key responsibilities for these roles include:

Drive sub-programs for Fraud and Abuse programs independently across Amazon Pay stakeholders to achieve co-owned goals.
Work on gathering partner requirements, setup mechanism for tracking and publishing metrics/insights across cross leaders and functional teams.
Ensure high quality decision making by defining, implementing and improving standard operating procedures used in Fraud and Abuse prevention programs.
Publishing performance, articulating root-cause analysis and surfacing key hotspots to product managers, business analytics team to drive data driven actions
Work closely with business analytics teams, investigators and partners to identify risky MOs across fraud and Abuse domains.


About the team
Customer Trust team owns the definition, treatment, loss metrics and product charter for Fraud and Abuse in Amazon Pay. - Bachelor s degree in STEM or other technical fields preferred
- 2+ years of experience in risk investigation with active experience in usage of internal investigative tools/resources.
- Proficiency in MS Excel and SQL is a must.
- Ability to function in an ambiguous, fast paced work environment.
- Proven analytical and quantitative skills

Employment Type: Full Time, Permanent

Read full job description

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What people at Amazon are saying

3.7
 Rating based on 6 Program Associate reviews

Likes

I am Nagam Rama Krishna

  • Salary - Excellent
  • +4 more
Dislikes

There is a lot of political and the management doesn't address our issues salary is decent but career growth is slow there is a bond of 2 year before which you cannot resign on the job training is not given to new joinees

Read 6 Program Associate reviews

Program Associate salary at Amazon

reported by 14 employees with 4-7 years exp.
₹5.8 L/yr - ₹10 L/yr
15% less than the average Program Associate Salary in India
View more details

What Amazon employees are saying about work life

based on 25.1k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
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Brigade Gateway,8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore Bangalore
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