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Catalog Specialist II, Global Catalog Operations

1-2 years

₹ 4 - 5.1L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Catalog Specialist II, Global Catalog Operations

Amazon

posted 15d ago

Job Description

Global Catalog Operations team at Amazon is looking for a highly motivated and talented candidate for the role of Catalog Specialist II. Proficiency in written and verbal English is a fundamental requirement for this position. The ideal candidate will be responsible for conducting quality audits and recommending high confidence corrections to Amazon s retail catalog. The candidate is also expected to use human judgement to make decisions on behalf of our customers. Strong qualitative research, quantitative analysis, communication skills, attention to detail; and a commitment to excellence are the required skill sets for this role.

Key job responsibilities
Lead and oversee the execution of content audits, adhering to established processes, guidelines, and Standard Operating Procedures (SOPs), while ensuring utmost accuracy and efficiency.
Demonstrate exceptional judgment and decision-making skills during content audits, even in situations with ambiguous or incomplete information
Exercise your editorial expertise to approve or disapprove audit entries based on pre-defined guidelines, providing well-reasoned explanations for each decision.
Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement
Create appealing high-quality textual content for Amazon products which will enhance customer s e-commerce buying experience
Develop new or curate existing custom prompts/instructions to improve the quality of system outputs
Analyze system generated outputs and use existing feedback loop to fine tune the instructions which helps improve precision and recall of system generated outputs
Utilize authoritative sources to validate and enrich catalog data, ensuring its reliability and relevance to customers.
Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement.
Browse the Amazon site and use search techniques to locate specific products internally and externally
Analyze available data and leverage your experience to identify emerging trends and patterns, contributing valuable insights to strategic decision-making
Ability to produce executive metrics and make recommendations for process and systems improvement
Demonstrates mastery of Seller Support operations and tools
Scope and recommend new improvements in audit activities
Demonstrates effective communication, composure, and professional attitude
Proactively serves as a technical resource and mentor for other associates
- 1+ years of program or project management experience
- Experience using data to influence business decisions
- Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
- Bachelor degree in the field of Engineering, Science, Arts or Literature with 1 to 2 years of working experience in textual content management processes or similar fields
- Proficiency in American English with demonstrated language skills in verbal, writing, reading, and comprehension
- Strong working knowledge of basic computer business applications such as MS Word, MS Excel, Outlook;
- Familiarity with online retail (e-commerce) and Internet search industries and manages queues to ensure SLA compliance.
- Continuously reviews and reports current state of team s workflow. Facilitating and coordinating proactive improvements in process and platform enhancement projects including successfully completing approved special projects as assigned.
- Willingness to work with sensitive issues, including but not limited to: - Adult Content - Religious and philosophically sensitive issues - Alcohol, tobacco, weapons and other potentially offensive products

Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Catalogue Specialist roles with real interview advice

Top Amazon Catalogue Specialist Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Every time I enter a temple my money gets doubled and while leaving u have to donate 100 like this I go to 4 temple and when I leave the 4th ... read more
Q3. Minimum Number of Platforms Needed Problem Statement You are given the arrival and departure times of N trains at a railway station for a p ... read more
View all 2.2k questions

What people at Amazon are saying

4.3
 Rating based on 133 Catalogue Specialist reviews

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

  • Skill development - Good
  • +5 more
Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Read 133 Catalogue Specialist reviews

Catalogue Specialist salary at Amazon

reported by 1.1k employees
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₹2.5 L/yr - ₹6.5 L/yr
10% more than the average Catalogue Specialist Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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Amazon Bangalore / Bengaluru Office Locations

View all
Bangalore Office
Brigade Gateway,8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore Bangalore
560055
Bengaluru Office
Amazon, 2nd floor, Safina Towers, #3, Ali Asker Road, Vasanth Nagar Bengaluru
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