Principal Product Owner

Key Responsibilities:

• Product Ownership: Manage the product backlog for Scrum team s , translating business objectives into actionable user stories and acceptance criteria.

• Prioritization: Own and manage priorities, effectively handling last-minute requests, resolving conflicting priorities, and ensuring the team remains productive despite blockers.

• Mentorship: Coach and develop other Product Owners, setting high standards and fostering a culture of excellence.

• Strategic Planning: Collaborate with stakeholders for future roadmap planning, ensuring readiness for upcoming objectives .

• Continuous Improvement: Identify opportunities to enhance product offerings, provide actionable recommendations, and drive implementation.

• Industry Awareness: Stay updated on industry trends, particularly in hospitality, to inform product development.

• G overnance: Serve as a key liaison for governance, ensuring adherence to best practices and organizational standards.

• Collaboration: Work closely with Scrum teams and Product Manager to ensure clear understanding of requirements and priorities, balancing customer needs with technical feasibility.

• Performance Tracking: Analyze team performance metrics to identify areas for improvement.

• Accountability: Hold oneself and others accountable for delivering high-quality work on time.

• Effective Communication: Proactively share updates, anticipate challenges, and maintain transparency regarding delays, budget considerations, and scope management to prevent scope creep.

Requirements

• Experience: Proven experience as a Senior Product Owner in an Agile environment, with expertise in SAFe methodology .

• Industry Knowledge: Strong hospitality industry knowledge or experience working with CRS systems.

• Technical Proficiency: Proficiency in Rally, Confluence, Microsoft tools, and customer journey mapping platforms such as Lucidchart .

• Communication Skills: Excellent interpersonal and problem-solving skills.

• Leadership: Ability to manage multiple priorities and build strong stakeholder relationships.

Preferred Skills:

• Revenue Management: Deep knowledge of revenue management practices within the hospitality industry.

• Ecosystem Understanding: Strong understanding of hospitality pricing, distribution, c hannel management , and connectivity .