Assoc. Manager, Project Management

Common accountabilities:

- Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions.

- Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager.

- Acts as a reference across multiple areas, anticipating solutions to complex problems.

- Optimizes efficiency based on knowledge and experience with the policies, procedures and business plan.

Specific accountabilities:

* Refine and finalize the Project scope statement as the basis for the future project decisions.
* Size the project.
* Estimate and identify resources.
* Build and manage the Project Core Team.
* Identify all activities necessary to produce all project deliverables.
* Identify quality measures.
* Evaluate project risks and propose mitigation actions.
* Commit on scope, planning and budget.
* Validate project plans.
* Optimise and control overall project performance (schedule, budget and quality).
* Raise alerts and find solutions.

Planning and roster management

- Collaborate with Deployment team in Operation to align team rosters and schedules based on rollout plans and expected level of support.
- Develop and manage attendee lists with clearly defined roles and responsibilities for all planned and support activities.
- Ensure all processes have been thoroughly reviewed and communicated to the teams by organizing knowledge-sharing sessions and providing clear communications ahead of the event.
- Oversee team rosters to ensure proper allocation and availability of personnel during cutover and rehearsal weeks.

On-site logistic management

- Coordinate and oversee on-site activities, including war room setup, meeting room arrangements, and other facilities management for rehearsal and cutover weeks.
- Manage access provisioning and logistical arrangements such as transportation, accommodations, and meals for on-site personnel.
- Ensure virtual teams are properly set up and engaged through the necessary chat and Teams channels.

Rehearsal and Cutover activities communication and reporting

- Ensure alignment with the communication plan managed by the Operation Deployment team to maintain consistent and effective communication throughout the process.
- Ensure daily progress during rehearsals and production cutover activities is communicated through regular updates to stakeholders.
- Organize and facilitate status meetings owned by RnD, and ensure the right participants are present for meetings managed by other groups where RnD presence is needed.
- Act as a primary liaison with RnD teams to ensure all parties are up-to-date on rehearsal and rollout statuses.

Standardize our practices

- Standardize processes to support these types of activities.
- Identify opportunities for process improvement and implement best practices. Provide inputs to improve tooling efficiency when applicable.
- Conduct post-cutover evaluations and provide insights to enhance future deployment processes.

* Communicate and report to internal and external stakeholders.
* Organise the knowledge transfer during the Transition Phase.
* For external projects, customer relationship responsibilities such as contract and contract change negotiation and management are included.

Diversity & Inclusion