JOB DESCRIPTION : The System Engineer will be responsible for the following activities:
Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design
Assist managing various server related resources (Active Directory, DNS, DHCP, GPO, Office 365) and other related security tasks and responsibilities
Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues
Set up workstations, domain accounts, etc. in various hardware and software related applications
Deploy and troubleshoot various types of network elements, infrastructure services and platforms
Install and troubleshoot Microsoft and various other system applications and solutions
Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets
Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team
Work with a Global IT team supporting users all over the world
Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes
TECHNICAL COMPETENCIES:
Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory
Good knowledge in Office 365 management (Exchange online, Intune, Defender)
Support and maintain the existing network and associated infrastructure
Collaborate with team members in resolving support tickets
Manage various server related resources (Active Directory, DNS, DHCP, GPO, Office 365) including patches and other related security tasks and responsibilities
Previous experience working with ServiceNow ticketing tool would be considered as an advantage
General knowledge in Lotus notes would be considered as an advantage
General knowledge with an Apple devices environment would be considered as an advantage
YOUR PROFILE:
2-3 years of related IT industry experience
Excellent oral, written communication, and presentation skills
Detail oriented and organized with an ability to meet deadlines
Willingness to work with teams in multiple time zones
Strong work ethic, responsiveness and passion for customer service and quality
Excellent team player and good interpersonal skills
Self-motivated, able to work within a project-based environment
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
Support for professional accreditations such as ACCA and study leave
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location
Equity in every sense of the word
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DEI Committee and network of DEI Champions, we empower all of our people to be truly invested in the alternative.
We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
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Amanda Donohue, Senior Manager, Cork
Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path.
Aristidis Halikias, Managing Director, Chicago
Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry.
Carla Walmsley, Senior Manager, Jersey
Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance.
Shania Galea, Corporate Services Officer, Malta
As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need.