Senior Officer- KYC

We are Alter Domus. Our name means The Other House and were a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever youre speaking to. And its your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,100 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the worlds leading asset managers, lenders and asset owners. We’re specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what’s possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

Job Description

- Attend and complete all assigned trainings.

- Attend and participate in relevant internal and external calls.

- Process and index all pertinent emails accurately and efficiently.

- Show ownership and ability to prioritize tasks, work on multiple assignments, and ensure assigned tasks are completed in a timely fashion.

- Follow and maintain compliance with company policies and procedures.

- Assist the department in mitigating the risks for errors.

- Manage expectations and turnaround times by effectively communicating both externally and internally.

- Provide support to third parties when necessary (Investors, Advisors, Clients, Bankers, etc.).

- Review investor documentation and provide comments.

- Maintain investor documentation and KYC documents, organizing them on internal drives/systems.

- Communicate escalations to management in a timely manner.

- Understand detailed KYC requirements.

- Demonstrate advance email etiquette.

- Assist in training current and new team members.

- Participate in enhancements, testing, and projects, providing relevant feedback.

- Review and provide feedback on Associate I's work.

- Manage and lead KYC related client calls with minimum support.

- Help maintain Standard Operating Procedure (SOP) that meets Alter Domus' and Industry standards.

- Serve as a back-up to Manager.

- Handle complex inquiries independently.

- Process and complete workload without assistance.

- Provide solutions in ad hoc situations.

- Deliver monthly information for all areas of operation in line with KPI's and SLA's.

- Work with management, team, and clients on escalations.

- Deliver and produce structured training for groups, associates, and new hires.

- Provide feedback on enhancements and projects.

- Demonstrate ability to act as final reviewer and provide feedback to colleagues' workflows.

- Manage/assist in leading a small team of direct reports and their clients.

- Manage/maintain relevant systems/files for billing clients for KYC-related tasks.

- Be a Subject Matter Expert (SME) in various KYC/AML topics.

- Assist in performance and development of direct reports.

- Help drive KYC Key Performance Indicators (KPI's) and help with team allocations.

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organization, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)