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PLM - Key User ( KU ) / Trainer
Alstom Transportation
posted 16d ago
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Job Description
PLM - Key User (KU) / Trainer
Date: 30 Jan 2024
Location: Bangalore, IN
Company: Alstom
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.
JOB TITLE JOB CODE
Job Title (Job Code): PLM Rolling Stock (RSC) Key-User (KU) .
Applicable for domains: Engineering, Industrial, CCM.
PURPOSE OF THE JOB
- The PLM4A RSC site Key User is the M tier/Tools referee (Engineering, Industrial or Transverse) for his/her Site.
- In running phase, Key-user is the first level of support for operational users.
- He/She ensure that the Core model Solution is well understood and used at plant level, according to processes rules issued by the m tier.
- Support site Digital Continuity Officers (DCO) / Programme Manager (PM) in deployment and cultural change activities
- He/She is the main interface between :
- PLM4A RBPEs (Experts)
- End-users
- Central MT (Methods Tools)
- Monitor site maturity level (processes and solution adhesion) against target
Note: this position is in the continuity of current Delmia or DMA KU positions.
ORGANISATION
Reports directly to:
- The head of stream he is dedicated to (department director or other manager).
Reports functionally to:
- Regional organization (RBPE)
- DCO
Direct reports
- -
Functional reports
- -
Network Links
Internal
- PLM4A RSC Region Deployment Manager RBPEs
- Site RSC management (incl. SED, SID)
- Site RSC Engineering, Industrial SC KUs / M tiers
- PLM4A KU network
- PLM4A Program teams
- IST of the site (if any)
External
MAIN RESPONSABILITIES
- Key-User ensures the appropriate support to end-users concerning his perimeter
- Key-User trains end-users, both for process appropriation and IS tool, in stabilized mod. The KU has been trained to train the trainer cessions. In deployment phase, Key-user, will be help by deployment team.
- Key-User is capturing incidents defects raised by end-users. He/She processing characterization of issues. Whenever possible, He/She contains them by workaround. He/she expresses issues transmit them to the appropriate support team
- Key-user consolidate needs of enhancement in this domain at plant level:
- Identifies business needs and writes request for change
- Propose methodologies improvements to RBPE who will request the validation of Central MT
- Key-User are in charge to test new functionalities or other upgrades of the solution
- Key-User is the leader of coherence of data for his stream within his/her site
- Key-User puts in place and manages IS usage control, ensuring that end-users are well using the system ( according to core model rules).
- Key-User support RBPE for local translation of documentations
- Key-User manages the accounts access in his stream, according to internal control rules
- On request, supports RBPE in cross functional workshops/methodologies or in support mission to other sites
MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
- Graduated from University or Engineering School
Desirable:
Experience
Mandatory:
- Experience of 5 years minimum in the Industry
- Knowledge on RSC Engineering / Industrial processes and MT
Desirable:
- Railway Industry
Competencies Skills
- Essential leadership to drive technical solutions.
- Ability to Train others.
- Ability to work in an international environment
- Problem Solving abilities
- Conversant with IT tools
- Continuous improvement spirit
- Team spirit
- English fluent
- Synthesis good communication
- Resilience
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow s mobility. That s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose
Employment Type: Full Time, Permanent
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What people at Alstom Transportation are saying
Trainer salary at Alstom Transportation
reported by
1
employee
with 5
years exp.
₹2.3
L/yr - ₹2.9
L/yr
33%
less
than the average Trainer Salary in India
View more details
What Alstom Transportation employees are saying about work life
based on 2.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Alstom Transportation Benefits
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