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Engaged Employer

Allianz Partners

Compare

3.7

based on 411 Reviews

Video summary

23 Allianz Partners Jobs

Assistance Coordinator

Allianz Partners India

3.7

based on 411 Reviews

0-4 years

₹ 2 - 5L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Assistance Coordinator

Allianz Partners

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Basic Software Asset Management Claims Adjudication Outbound Calling Customer Satisfaction Customer Complaints

+ 1 more

Job Description

Handling inbound calls/outbound calls/chat/email as per targets defined.
Maintaining call AHT as per process targets and requirements.
Resolve product or service problems by clarifying the customers complaint to ensure highest level of customer satisfaction.
Ensuring that all calls, emails or chat handled by the associate meet the quality standard requirements.
Following up on customer complaints/queries and ensuring they are resolved in the given timeframe.
Meeting the basic login hour target and ensuring quality service is delivered to all customers.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

Employment Type: Full Time, Permanent

Read full job description

Allianz Partners Interview Questions & Tips

Prepare for Allianz Partners Assistant Coordinator roles with real interview advice

What people at Allianz Partners are saying

3.3

Rating based on 93 Assistant Coordinator reviews

Anonymous · Customer Success, Service & Operations in New Delhi

Likes

Environment People

Skill development - Excellent

+4 more

Dislikes

Shift timings No fixed week off

Salary - Bad

Read 93 Assistant Coordinator reviews

Assistant Coordinator salary at Allianz Partners

reported by 387 employees

₹1.8 L/yr - ₹5.5 L/yr

12% more than the average Assistant Coordinator Salary in India

View more details

What Allianz Partners employees are saying about work life

based on 411 employees

59%

34%

72%

94%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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