AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Allianz Partners
Compare
All Filters
19 Allianz Partners Jobs
Senior Analyst - Service Management
Allianz Partners
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle
- Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms
- Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications
- Provide updates in line with the agreed communications processes
- Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners
- Must be able to multitask in a stressful environment
- Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process
- Manage the operational support and oversee remediation activities with designated extended managed service providers
- Performs other work related duties as assigned
- Working knowledge of relevant technologies (eg, Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc)
- Helping to create business aligned support of the Incident Management process
- Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates resolution.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Manager roles with real interview advice
What people at Allianz Partners are saying
What Allianz Partners employees are saying about work life
Allianz Partners Benefits
View more benefits
Compare Allianz Partners with
Bajaj Allianz General Insurance
ICICI Lombard General Insurance Company
Tata AIG
HDFC Ergo General Insurance
Reliance General Insurance
Future Generali India Life Insurance
United India Insurance Company
The New India Assurance Co.
National Insurance Company
The Oriental Insurance Co.
Bajaj Allianz Life Insurance
Cholamandalam MS General Insurance
Bharti AXA Life Insurance
Medi Assist India
MetLife
Aditya Birla Health Insurance Co
Digit Insurance
IndiaFirst Life Insurance
Edelweiss Life Insurance
Shriram General Insurance
Senior Manager - Networking Engineering Services
12-17 Yrs
Thiruvananthapuram
