Functional Engineer SAP

AkzoNobel
Job Description
Job Title
Functional Engineer - SAP SD Reports to
Application Delivery Domain Lead
CommercialBU/Function
IT No of Direct Reports
0Job Family
Specialist
Location
Global No of Indirect Reports
01. Purpose of the job
(Ensure the) Design, develop, test, and implement IT solutions and processes in IT systems like
applications, platforms and networks through IT changes, projects in line with global Information
Technology (IT) and security guidelines, to support company business requirements to create
company value. In the Application Delivery Domain Commercial the focus of this role will be on
Order to Cash and (Field) Service processes in SAP and integrations of those processes into other
systems.
The Functional Engineer in Application Delivery is responsible for detailing design and hardwiring
business requirements as per Architectural and Security guidelines. This is done through projects,
changes and increasingly more through Agile DevOps teams. This requires high quality Stories
(change specifications) and projects changes which will allow Engineers and/or Developers to
translate into code/configuration. The Functional Engineer sees to properly coordinate, review,
approve and execute stories/project changes and has an active role monitoring status, in (unit)testing
and change management once developed, including organizing sign-off after testing. The Functional
Engineer has an active role in the preparation and execution of the actual changes together with our
partners and external consultants where applicable. On request, a Functional Engineer can be asked
to be involved in solving urgent high priority incidents and plays a role in process improvements
alongside with business.
The work is either done being part of the responsibilities in the line management organization, in
agile teams under the leadership of a Scrum Master, or in the case of a waterfall under the leadership
of the Project Manager. Depending on the seniority of the Engineer, he/she will also assume these
project management activities as a role or will take the lead in delivery of end-to-end changes. It is
the intention that more and more work get done as part of the standing organization and no longer
create a project for every single change that needs to be done.
The Functional Engineer will participate in improving the way we manage our financials. This includes
but is not limited to entering POs for everything that needs to be done before the work starts. Ensuring
we have the right provisions in place that reflect the expected spend, even if invoices come in much
later. Proper contract and supplier management needs to be executed to ensure that existing
contracts are timely renewed given us enough time to see how we can improve/optimize the current
conditions or to stop a current service or support.
Version April 2023

AkzoNobel
Job Description
2. Key responsibilities
Story specification
Translate business requirements into clear detailed designs. Own and develop high quality Stories
(change specifications) and project changes for Engineers and External Consultants to then translate
into code or config and a proposal on a change implementation.
Development & delivery
Guide, coordinate and oversee the preparation and execution and implementation of the (project)
changes and the development of the code/config of Stories. Ensure that all partners follow
established standards (process- & documentation standards, coding and testing standards, naming
conventions etc.). Review, Approve and control the implementation and/or embedding of new,
enhancements and/or modifications of applications, systems and/or solutions. This results in building
sustainable and stable first-time right solutions in a very collaborate team spirit (also with external
service providers) and in an engaging way with stakeholders and consumers of the solutions.
Solutions are built according to the Architectural and Security principles and changes are timely &
adequately prepared & documented and/or code works as intended.
Testing
Own testing of changes or stories, and/or actively oversee testing by business. Develop test scripts,
examine test outcomes, sign off for unit testing and coordinate business sign off for Application
Delivery related testing. Contribute to test planning and test management for a specific release.
Resulting in, changes and/or code are properly and timely tested.
Incident management
Perform functional or technical problem analysis in case of incidents or issues as needed depending
on the severity of the problem. Perform root cause analysis, document these and share findings.
Deploy (or oversee deployment) of updates and fixes. To ensure that issues, incidents, and problems
are swiftly and effectively resolved.
Process management and improvement
Monitor, guard, test and analyze that the use and security of applications and systems regarding the
functional and performance aspects are in line with the agreed performance indicators, and if
necessary, take measures. Actively contribute to process improvement: e.g., tool development,
dashboard/insight development and visualization, script automation. Has a good view of the technical
state of the application (technical debt) and regularly discuss and works seamlessly together with the
(domain)Architect to develop plans to resolve the technical debt. Resulting in, available and optimally
performing applications and IT infrastructure for the business and, DevOps process, tooling and
dashboards are continuously improving.
Project support
Support a project manager by taking ownership of specific project deliverables (specifications, config,
testing, etc.). Define, plan, manage and participate in assigned project deliverables from the own
functional or technical domain, in accordance with the IT project manager and involved business
project owners. Resulting in, efficient and effective realization of project deliverables.
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AkzoNobel
Job Description
3. Job requirements
• Bachelors or master degree
• 5 - 7 years of experience as SAP consultant with in depth knowledge of SAP SD and CS
• Knowledge and experience of integration with other SAP modules such as MM, LE, FI or CO
• Being a process expert for your domain, with knowledge of order to cash and field service
processes
• Experience in multidisciplinary projects
• Experience with development of integrations with 3 party applications via API and EDI
• Owner of End-to-End changes
• Extensive configuration (build) experience • ABAP debugging experience is a plus
• Being able to advise the business on improvements to the related business processes.
• Experience in Agile way of working
• Having a can-do mentality
• Ability to collaborate with business stakeholders and translate business needs into IT solutions • Excellent communication skills, able to explain technical matters in simple terms and clear
specifications. Map business requirements to the technical architecture design and data model • Excellent verbal and written English
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4. Position in the organization
CIO
Head of
Security (CISO) Head of IT
Business
Partnering Head of
Architecture Head of
Application
Delivery Head of IT
Operations Head of IT
Transformation Head of ERP
IntegrationIT Domain Lead IT Domain Lead
IT Team Lead IT Team Lead
IT Engineers IT Engineers
Other Other
Other key relationships
• External parties like External Consultants or Vendors
• Project Managers/Scrum masters
• IT Business Partners • (Domain) Architects • GPOs and GPDLs • Process Coaches
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Job Evaluation Outcome (this section is to be completed by Rewards)
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AkzoNobel
Job Description
Job Level
MM1-4 Evaluated By
GCoE Evaluation Date
Click to enter a date. Job Catalogue Code
Click to enter textVersion April 2023